IT Engineer (Jurong)

DYNACAST (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology company in Singapore is seeking a skilled Helpdesk/IT Support professional. The role involves providing technical support, maintaining computer systems, and resolving IT issues. Candidates should have a tertiary education in Computer Science or IT and a minimum of 3 years' experience in a helpdesk or infrastructure role. Strong analytical and communication skills are essential along with a proactive attitude.

Qualifications

• Minimum 3 years’ experience in Desktop/Helpdesk support or Infrastructure.
• Experience in Programming or ERP/SAP implementation is advantageous.
• Self-motivated and proactive with a good working attitude.

Responsibilities

• Provide helpdesk support for laptops, desktops, and printers.
• Maintain and monitor computer systems and networks.
• Troubleshoot and resolve technical issues.

Skills

Helpdesk support

Troubleshooting

Analytical skills

Communication skills

Cybersecurity knowledge

Education

Tertiary education in Computer Science or IT

Tools

Crowdstrike

Secpod

Fortigate

Job description

Job Responsibilities

You will be responsible for the following:

• Helpdesk support to end user ie. laptop, desktop, printers, internet connection
• Maintain and monitor computer systems, servers (virtual and premise machines), networks and IT assets list.
• Maintain and update user in Active Directory
• Troubleshoot, diagnose, and resolve technical hardware and/or software issues
• Manage and monitor service contracts with vendors.
• Cybersecurity - crowdstrike, Secpod, Fortigate
• Other duties as assigned

Requirements

• Tertiary education in the fields of Computer Science, IT or equivalent.
• Minimum 3 years’ experience in Desktop/Helpdesk support / Infrastructure / network
• Candidate with experience in Programming, ERP or SAP implementation will be an advantage.
• Self-motivated, proactive, and possess a good working attitude.
• Strong analytical skills, meticulous, and well organized with the ability to multitask and manage conflicting/changing priorities.
• Good communication and interpersonal skills to collaborate effectively with stakeholders.

Only shortlisted candidate will be notified.