IT Engineer (EUDM)

PRICEWATERHOUSECOOPERS GHRS PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading company in consulting seeks an EUDM Engineer/Consultant who will support the efficient management of the EUC asset lifecycle. The role entails inventory management, asset handling, and software deployment, requiring detail-oriented individuals with a background in IT. This position allows for collaboration on global technology rollouts, offering a dynamic and fast-paced environment for growth.

Qualifications

• 2-3 years of working experience in an IT team, fresh graduates welcome.
• Ability to work independently and as part of a team.
• Agile and adaptable to change.

Responsibilities

• Maintain organized inventory store and secure storage of assets.
• Assist with managing EUC assets including receiving, issuing, and disposing.
• Liaise with vendors for hardware repairs and billing discrepancies.

Skills

Proficiency in Excel

PowerPoint

PowerShell scripting

Detail-oriented

Analytical thought process

Education

NITEC or Diploma in IT/Computer Engineering

Tools

ServiceNow

Job description

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com.

The EUDM Engineer/Consultant supports the efficient management of the EUC asset life cycle and operations. This role involves store and inventory management, asset handling, and overseeing the deployment of software and hardware.

How You Add Value:

· Maintain an organized inventory store, ensuring secure storage of assets.

· Assist with managing EUC assets, including receiving, issuing, and disposing of retired assets.

· Participate in item destruction processes, such as degaussing and crushing.

· Conduct physical stock checks and assist with inventory reconciliations.

· Monitor stock levels and support EUDM operations like onboarding and device refresh.

· Liaise with vendors for hardware repairs and billing discrepancies.

· Assist in billing reconciliation and preparation of reports.

· Process PC/iPad loan requests and prepare devices for issuance.

· Assist with deploying software to user devices.

· Participate in global technology rollouts to meet technology, security, and business requirements.

· Collaborate on Cloud PC/VDI requests with users and the Global DaaS team.

· Resolve incidents and communicate with stakeholders on deployment issues.

Qualifications:

· NITEC or Diploma in IT/Computer Engineering, with 2-3 years of working experience in an IT team. Fresh graduates are welcome to apply.

· Proficiency in Excel, PowerPoint, and PowerShell scripting is preferred.

· Ability to work independently and as part of a team.

· Detail-oriented, organized, methodical, with strong follow-up skills and an analytical thought process.

· Ability to function effectively in a fast-paced and dynamic environment.

· Agile and adaptable to change.

· Knowledge of ServiceNow is advantageous.

· Experience in managing suppliers/vendors for services rendered is an advantage.

This description reflects the core activities of the Consultant role but is not intended to be all-inclusive. Other duties within the group/department may be required, and there's an expectation for flexibility in handling various tasks as needed. Job descriptions will be regularly reviewed and updated where necessary to address organizational needs; any major changes will be discussed with the job holder.