IT Engineer

People Profilers; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A recruitment agency in Singapore is looking for a Technical Support Specialist to provide exceptional support to clients via various channels. Candidates should have at least 2 years of experience and relevant certifications. The role involves troubleshooting issues related to Microsoft 365, collaborating with IT experts, and expanding knowledge of industry trends. Interested applicants should apply via the provided email.

Qualifications

• Must have relevant certifications.
• Minimum 2 years of relevant working experience.
• Positive working attitude.

Responsibilities

• Provide technical support to clients via phone, email, and remote assistance.
• Troubleshoot issues related to Microsoft 365 and ticketing systems.
• Collaborate with IT experts for complex problem-solving.
• Expand knowledge of industry trends and technologies.
• Maintain professionalism when interacting with clients.

Skills

Technical Support

Microsoft 365

Collaboration

Troubleshooting

Customer Service

Job description

• Provide exceptional technical support to our valued clients via phone, email, and remote assistance
• Troubleshoot and resolve issues related to Microsoft 365, ticketing systems, and RMM tools
• Collaborate with our team of IT experts to find solutions to complex problems
• Continuously expand your knowledge of the latest industry trends and technologies
• Maintain a professional and friendly demeanor when interacting with clients

Requirements:

• Must have relevant certifications
• Min 2 years of relevant working experiences
• Positive working attitude

We regret that only shortlisted candidates will be notified

Interested applicants please send your updated resume to [e-mail]

Noga Lim Wei Loong
Registration Number: R1329872
EA License Number: 10C3804
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Required Skills:

Ticketing Resume Registration LTD Technical Support Email