IT Digital Services Manager | 12 Months Contract | Up to $6k

PERSOL; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A digital transformation company in Singapore is seeking a Project Manager to oversee digital services and transformation projects. The ideal candidate will have at least 2 years of experience in digital product management and a solid understanding of Agile methodologies, SharePoint Online, and web analytics tools. Excellent communication skills are essential for conveying technical information to stakeholders. A tertiary qualification in IT is required.

Qualifications

• Minimum 2 years of relevant experience in digital product management, business analysis, ICT, data analytics, or service design.
• Understanding of digital service delivery and transformation projects.
• Basic knowledge of cybersecurity principles.

Responsibilities

• Oversee digital services and transformation projects.
• Facilitate project meetings and presentations.
• Manage and maintain the company intranet on SharePoint Online.
• Assist stakeholders in conducting customer research and analysis.

Skills

Experience with project management Agile

User/Product Research methodologies

Excellent verbal and written communication skills

Ability to convey complex technical information

Stakeholder management

Passion for learning

Education

Tertiary qualification in Information Technology

Tools

SharePoint Online

Web analytics tools

RPA software (UiPath)

Job description

Job Responsibilities

• Oversee digital services and transformation projects.

• Facilitate project meetings and presentations.

• Ensure project deliverables meet quality standards and contractual obligations.

• Manage and maintain the company intranet on SharePoint Online.

• Track and monitor digital touchpoints, website, and analytics data.

• Identify and implement suitable digital tools and technologies.

• Assist in research for new digital ideas, prototyping, and service design with stakeholders.

• Assist the Product Owner and stakeholders in identifying desired product performance and improving outcomes through data insights or design thinking.

• Assist in developing and implementing digitalization initiatives, including data-related projects.

• Stay abreast of emerging technologies and industry trends and develop/adopt innovative digital solutions.

• Assist stakeholders in conducting customer research and analysis of launched products to identify new opportunities and propose re-engineering and modernisation of existing products.

• Ensure compliance with policies, standards, and security requirements.

• Run efficient meetings to keep stakeholders and team members updated.

Requirements:

1. Project/Product Management:

• Experience with project management Agile

• Competencies in User/Product Research methodologies (e.g., Agile).

• Minimum 2 years of relevant experience in digital product management, business analysis, ICT, data analytics, or service design.

2. Technical Knowledge:

• Understanding of digital service delivery and transformation projects.

• Familiarity with SharePoint Online and web analytics tools.

• Basic knowledge of RPA principles and experience with RPA software (e.g., UiPath).

• Basic knowledge of cybersecurity principles.

3. Communication Skills:

• Excellent verbal and written communication skills.

• Ability to convey complex technical information to non-technical stakeholders.

• Proficient in stakeholder management and engagement.

4. Interpersonal Skills:

• Ability to build and maintain strong relationships with team members and stakeholders.

• Passion for learning and applying knowledge at work.

• Empathy and active listening skills.

5. Qualification of Staff:

• Tertiary qualification in Information Technology, or equivalent.

We are an equal opportunities employer and welcome applications from all qualified candidates.