IT Desktop Support (Rotating Shift) | Contract

GMP TECHNOLOGIES (S) PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A technology solutions company in Singapore is hiring for a support role to perform daily maintenance and troubleshooting both onsite and offsite. Candidates should have a diploma in IT or a relevant discipline, with experience in desktop support and knowledge of Windows OS. Strong analytical and troubleshooting skills along with a customer-oriented attitude are essential. The position requires willingness to travel and work in rotational shifts.

Qualifications

• Diploma in IT or relevant discipline is required.
• Preferable experience in desktop support and knowledge in Windows OS.
• Experience in a customer support environment is advantageous.

Responsibilities

• Attend to daily support, maintenance and troubleshooting onsite and offsite.
• Provide on site support for systems, network and desktop issues.
• Work with the product team on system enhancements or troubleshooting.

Skills

Desktop support

Windows OS

Basic Networking

Analytical skills

Troubleshooting skills

Customer-oriented

Education

Diploma in IT or relevant discipline

Job description

Responsibilities

• Attend to and perform daily support, maintenance and troubleshooting onsite and offsite
• Provide on site support for various systems, network and desktop troubleshooting, to ensure that the service meets the SLA
• To work with product team on any system enhancement or troubleshooting

Requirements

• Diploma in IT or relevant discipline
• Prefer experience in desktop support and good working knowledge in Windows OS, Basic Networking
• Experience in customer support environment will be advantageous
• Good technical, analytical and troubleshooting skills, with strong customer-oriented attitude and inter-personal skills
• Willing to travel to multiple sites
• Willing to work alternate shift hours: 2 days work and 2 days off rotational shift (AM Shift: 8AM to 8PM; PM Shift 8PM to 8AM)

For more information, please visit www.gmprecruit.com

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.