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A leading company in IT support seeks to hire a dedicated IT Support Technician. You will handle PC support, software and hardware troubleshooting, and ensure the satisfaction of users. Candidates should possess a minimum NITEC qualification in IT and have advanced knowledge of computer systems.
Responsibilities:
Handling PC support, Laptop, Outlook, Windows, Mac
Software and hardware troubleshooting
Support on desktops, notebooks, printers, scanners hardware components
Responsible for providing excellent support and timely service
Rectify simple IT fault like cleaning of disk drives and jammed laser printers
Install and uninstall of software from desktop PCs and laptops
Any other ad-hoc tasks as assigned
Requirement:
Minimum NITEC in IT relevant discipline
Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
Knowledge of operating systems, software applications, and remote connection systems