IT Desktop Support Engineer L2 SG

Excis Compliance; Singapore; On-site; SGD 48,000 - 60,000; Full time

Job summary

A leading IT support firm is seeking a proactive IT Desktop Support Engineer in Singapore. The role involves providing comprehensive support across multiple platforms, managing hardware assets, and ensuring effective communication with users. Join a dynamic environment that celebrates individual and team achievements, offering opportunities for professional growth and development.

Qualifications

• 6+ years IT support experience with Windows 10, macOS, and Windows OS deployment.
• Strong networking basics and experience with asset management.
• Ability to lift 50 lbs and valid driver's license required.

Responsibilities

• Provide onsite and remote support for Windows and Apple devices.
• Manage hardware refreshes and inventory control.
• Coordinate equipment shipments and resolve service requests.

Skills

Excellent customer service

Communication

Organization

Multitasking

Documentation skills

Education

MCP and/or A+ certifications

Tools

Windows 10

macOS

Microsoft Office

Job description

Join to apply for the IT Desktop Support Engineer L2 SG role at Excis Compliance

Join to apply for the IT Desktop Support Engineer L2 SG role at Excis Compliance

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WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT SINGAPORE!

Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day.

• Client in 190+ countries
• 6000+ Engineers
• 200+ Enterprise Clients
  
  

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.

Start your journey with Excis and grow with us!

What You’ll Do

• Provide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive/VIP users.
• Manage hardware refreshes, warranty repairs, printer and AV system setup, inventory control, asset tagging, and maintain asset management with regular reporting.
• Coordinate equipment shipments, returns, vendor repairs, and ensure timely resolution of service requests and incidents while assisting with walk-up support and new hire onboarding.
  
  

Requirements

What You Need:

• 6+ years IT support experience with Windows 10, macOS, Microsoft Office, and Windows OS deployment; strong networking basics.
• Experience supporting printers, AV systems, executive users, asset management, and reporting tools.
• Excellent customer service, communication, organization, multitasking, and documentation skills.
• Ability to lift 50 lbs; valid driver’s license and personal vehicle required.
• Preferred: Experience in automotive manufacturing, MCP and/or A+ certifications, and background in help desk or call center environments.
  
  

Why Join Us?:

At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.

Ready to make a difference and grow your career? Apply now to join Excis in Singapore and be at the forefront of IT support excellence!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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