IT Desktop Support Engineer (AE) - Loyang

Willing to work at Changi/Loyang area.
Training will be provided.
Able to start work immediately.

Responsibilities include:

• Installation/configuration of OS and applications including in-house applications.
• Installation/configuration of accessories, peripherals, and mobile devices.
• Troubleshoot and resolve desktop incidents.
• Handle printer problems at users’ desktops.
• Perform workstation OS patching and Anti-virus patching for workstations which could not be patched via server push-downs.
• Assist in providing technical information and knowledge.
• Procurement of IT desktop/laptop equipment and update of Assets.
• Manage delivery/shifting/install PC and printers to locations.

Minimum qualifications:

• NITEC/ Higher NITEC in Information Technology or equivalent.
• Good knowledge of MS Office tools installation & troubleshooting and printer support.
• Basic knowledge of Active Directory and SCCM.
• Excellent customer service and people skills.
• Field experience supporting a variety of technologies and services.
• Solid troubleshooting skills on Windows operating systems.
• Willing to work at Changi/Loyang area.