IT Desktop Support/Desktop Engineer (Entry Level, OJT Provided)

Alphaeus Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in Singapore is seeking a Desktop Support Technician to provide technical assistance and support for desktop PCs, laptops, and peripherals. The successful candidate will ensure excellent service delivery while resolving hardware and software issues efficiently. Ideal applicants will have 1-2 years of relevant experience and a NITEC in IT.

Qualifications

• Minimum 1 - 2 years experience in Desktop Support.
• Advanced knowledge of computer hardware systems and peripherals.
• Knowledge of software applications and remote connection systems.

Responsibilities

• Provide PC support for desktops and laptops including installation and troubleshooting.
• Rectify simple IT issues like cleaning disk drives and jammed printers.
• Ensure timely service and support as required.

Skills

PC Support

Software Troubleshooting

Hardware Troubleshooting

Knowledge of Operating Systems

Education

NITEC in IT relevant discipline

Job description

Responsibilities:

• Handling PC support, Laptop, Outlook, Windows, Mac

• Software and hardware troubleshooting

• Support on desktops, notebooks, printers, scanners hardware components

• Responsible for providing excellent support and timely service

• Rectify simple IT fault like cleaning of disk drives and jammed laser printers

• Install and uninstall of software from desktop PCs and laptops

• Any other ad-hoc tasks as assigned

Requirement:

• Minimum 1 - 2 years experience in Desktop Support

• Minimum NITEC in IT relevant discipline

• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals

• Knowledge of operating systems, software applications, and remote connection systems