IT Desktop Engineer (shift working hour, 12 months agency contract) , Code : KAS

PERSOLKELLY SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is seeking a Technical Support role focused on desktop and laptop management. The successful candidate will handle hardware installations, troubleshooting, and user account management, ensuring effective service delivery across client platforms. This role provides an opportunity to improve technical skills in a dynamic environment.

Qualifications

• Experience in desktop PC and laptop imaging and maintenance.
• Familiarity with local server administration.
• Problem-solving skills for client platform issues.

Responsibilities

• Responsible for build/imaging of desktop PCs and laptops.
• Perform troubleshooting for client platform related problems.
• Manage user accounts, create passwords, and reset accounts.

Skills

Troubleshooting

User Account Management

Hardware Installation

Asset Management

Local Server Administration

Job description

Job Responsibilities:

Responsible for the build/ imaging of desktop PCs and laptops.

Responsible for the physical installation of hardware(monitors, PC, webcam etc), as well as the handover of laptops to users.

Perform troubleshooting for client platform related problems.

Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.

Perform service request related to client platforms.

Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

Involve in client platform implementation/upgrade project

Perform asset management & update asset records.

Perform user account management (eg. Create password, reset & delete)

Perform local server administration to facilitate software distribution & patch management service.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. < R23118940>