IT Business Analyst - Payment and Cash Management

TANGSPAC SEARCH PRIVATE LIMITED; Singapore; Sur place; SGD 140 000 - 180 000; Plein temps

Résumé du poste

TANGSPAC SEARCH PRIVATE LIMITED is seeking an experienced Functional Analyst to join the Cash Management team in Singapore. You will perform end-to-end business analysis for APAC markets, map information flows between internal and external parties, and drive vendor engagement including User Story grooming.

You will deliver viable solutions to improve operational efficiency and user experience, review vendor artefacts, and support SIT/UAT and deployment activities.

Qualifications

• 8–10 years of relevant experience in business analysis.
• Deep knowledge of payment orchestration and treasury services.
• Experience in E2E project life cycle.
• Certification in Business Analysis is a plus.
• Strong communication and teamwork.

Responsabilités

• Assist Team Lead as a Functional Analyst for Cash Management.
• Conduct end-to-end business analysis for APAC markets.
• Provide viable solutions to improve efficiency and user experience.
• Review and sign-off vendor artefacts and drive User Story grooming.
• Identify information requirements between internal systems and external parties.
• Escalate issues and resolve with team/vendor collaboration.
• Review designs and solutions from technical teams from a functional view.
• Define UAT cases and liaise with stakeholders during testing.

Connaissances

Business Analysis

Cash Management

Payment Orchestration

Treasury Services

Stakeholder Communication

Team Collaboration

Description du poste

Description

The role is about being a member of the team with the common goal & objective to deliver a quality system – where in-depth analysis, solution, development are done in compliance with the Regulatory Requirements, Business demands, Operations processing or IT initiatives.

Key Responsibilities

• Assist the Team Lead or Lead Business Analyst as a Functional Analyst
• Perform business and functional analysis (end to end) for Cash Management services and products for Asia Pacific countries
• Provide viable solutions that improve operational efficiency, user experience, and delivers business initiatives that is in line with Solution
• Produce requirements in the form of Users Story to vendors and review vendor FS (where applicable), review and sign-off the artefacts and solutions produced by the vendor (where applicable). Drive User Story grooming with vendor and closes all doubts from vendor.
• To identify and map information requirement between internal systems and external parties i.e. Clearing House, Partner Banks, Local Service Providers or Outsourced Service Providers. Continuous update of the Application Interface Specification
• Escalate issues in an effective manner and resolve these in conjunction with the rest of the team and/or the vendor
• Review designs from Technical Teams/Vendor (where applicable)
• Review solutions from Technical Teams/Vendors (from functional viewpoint that it fulfils the requirements objectively)
• To review SIT cases, analyze defect(s) raised by Test team; Liaise with internal Product Owner and/or vendor on fixes delivery date
• To define UAT cases/plan and be a liaison between project stakeholders and testing team during Testing Phase. Ensure defects reported are tracked, follow-up and closed timely. Establish and maintain close communication with Business and Operation to support day-to-day operation
• Provide support on clarification during SIT/UAT, Regression testing and Rehearsal testing
• To working independently to resolve issues and/or identify solutions and escal in timely manner.
• To supports and plan for users’ participation in Deployments and Implementation Users Sanity and/or Penny Testing (PVT)
• Develop new products jointly with other application/project teams
• Contribute towards the end-to-end solutioning for these new products
• Contribute towards defect leakage and quality improvement initiatives
• To share support and expertise by providing training and knowledge sharing sessions

Requirements

• 8-10 years related experience
• Specific focus on Payment and Cash Management (Domestic & International) with deep functional knowledge of payment orchestration, and treasury services.
• Business Analysis certification is a plus
• Prior training or Experience in E2E Project Life cycle, analysis, solution, design and execution
• Expertise in the payment processing flow for APAC (including India, China) domestic and International clearing. Knowledge indicates understanding of the specific regional rails (e.g., FAST, MEPS+, CHATS, RTGS) and the underlying ISO 20022 or legacy messaging standards is a plus
• Analytical & Critical thinking (with attention on details).
• Results driven, Self-motivated and Independent
• Good communication skills.
• Values teamwork
• Willingness to learn and share knowledge
• Can work with grace under pressure
• Strong verbal and written communication skills, attention to details, strong work ethic, team spirit, exceptional customer serving attitude. Operations experience will be added advantage

25C2690 | R1221146