IT Business Analyst

HEALTHWAY MEDICAL GROUP PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading healthcare provider in Singapore is seeking a Business Analyst to assist in project management and delivery. The ideal candidate will have experience in business analysis, proficiency in Agile methodologies, and the ability to liaise with both technical and non-technical stakeholders. This role involves gathering requirements, preparing documentation, and supporting implementation processes within an agile team environment.

Qualifications

• Minimum 2-3 years of business analyst experience.
• Experience across all phases of SDLC (Software Development Life Cycle).
• Experience with Agile (Scrum) project methodology preferred.

Responsibilities

• Assist in managing project and product delivery.
• Collaborate with internal teams and stakeholders to define requirements.
• Prepare documentation, reports, and present findings.

Skills

Communication

Team Collaboration

Agile Methodology

Business Analysis

Education

Diploma or Degree in Information Technology

Job description

Responsibilities

• Assist the Project Director and Project Manager in managing project and product delivery.
• Liaise with internal teams and external stakeholders to understand business requirements and align them with organizational goals.
• Collaborate with business users, partners, and UX designers to define and refine user stories.
• Work closely with architects and developers to design and implement business services and functions.
• Gather and analyze feedback from stakeholders to enhance service/functionality.
• Apply process and data modeling techniques to analyze findings and propose strategic and operational improvements.
• Prepare comprehensive documentation, reports, and presentations to communicate findings and recommendations.
• Present recommendations to senior management, address concerns, and promote understanding and alignment.
• Support teams during the implementation of recommended changes and help resolve related issues.
• Develop evaluation plans and processes to assess the impact of implemented changes and oversee reporting.
• Validate the accuracy of solutions delivered by developers, ensuring alignment with business requirements.
• Operate in an agile development environment with a proactive and flexible approach to shifting priorities.
• Troubleshoot and manage production issues, providing clear explanations to development teams for resolution.
• Train end-users on application usage and functionality.
• Undertake other ad hoc duties as assigned by superiors.
• Manage small-scale projects independently.
• Participate in application testing and quality assurance activities.

Requirements

• Minimum Diploma or Degree in information system/technology, computer science, or other appropriate field; Information Technology or Business a related discipline.
• At least 2-3 years of business analyst experience.
• At least 2-3 years of experience in all phases of Software Development Life Cycle (SDLC).
• At least 2-3 years of experience in translating business process into a detailed formal specification.
• Experience with Agile (Scrum) project methodology and practices would be an advantage.
• Experience in outpatient clinic applications and Enterprise Resource Planning (ERP) systems would be an advantage.
• Excellent communication skills and able to successfully articulate business and technology concepts to both business and technology audience.
• Excellent motivation skills and able to influence stakeholders without authority.
• Cooperative attitude and ability to be a good team player.