IT Associate Support Engineer

DZH International Pte Ltd; Singapore; Hybrid; SGD 45,000 - 65,000; Full time

Job summary

An award-winning fintech solutions provider in Singapore is seeking an IT Associate Support Engineer. In this role, you will engage in problem-solving and provide essential support for trading systems. Responsibilities include client communication, bug fixing, and documentation updates. Candidates with a diploma in IT are welcome, and fresh graduates will be considered. Competitive salary and a hybrid work model are offered.

Benefits

Competitive salary

Full benefits (medical, birthday leave, study leave)

Learning & growth opportunities

Qualifications

• Fresh grads welcome! 2–3 years in application support/development in financial services is a plus.
• Bonus if you know jQuery, Oracle RDBMS, JBoss, Resin, or IBM WebSphere.

Responsibilities

• Be the first point of contact for clients and find effective solutions.
• Triage, troubleshoot, and squash bugs.
• Provide ongoing ops & maintenance support.
• Log, track, and analyze client queries.
• Update documentation and self-help guides.

Skills

Problem-solving skills

Communication

Education

Diploma/Degree in IT or equivalent

Tools

Java

HTML5

JavaScript

CSS

Unix shell scripting

Job description

IT Associate Support Engineer (Award-Winning | Central Location)

Location: Tanjong Pagar MRT | Hybrid Work | Award-Winning Fintech Solutions

Are you someone who loves solving problems, fixing bugs, and making things run smoother? Join us as an IT Associate Support Engineer and become a key player in delivering top-notch support for our award-winning trading systems, trusted by leading brokerages in Singapore, Malaysia, and major international banks across Asia.

At the heart of our fast-paced client support team, you’ll work closely with talented software developers, take ownership of first-level bug fixing, and help us keep our clients happy and thriving!

What You’ll Do:

• Be the first point of contact for clients, understand their issues and find effective solutions

• Triage, troubleshoot, and squash bugs with smart code changes

• Provide ongoing ops & maintenance support

• Log, track, and analyze client queries to spot trends

• Update documentation and self-help guides for clients and internal teams

Requirements:

• Diploma/Degree in IT or equivalent

• Fresh grads welcome! 2–3 years in application support/development in financial services is a plus

• Programming know-how in Java, JSP, HTML5, JavaScript, CSS, and Unix shell scripting

• Bonus if you know jQuery, Oracle RDBMS, JBoss, Resin, or IBM WebSphere

• Strong problem-solving skills and great communication

Why You’ll Love Working With Us:

• Competitive salary & full benefits (medical, birthday leave, study leave, etc.)

• Hybrid work model – WFH some days after confirmation

• Learning & growth – Regular training, mentoring & team-building activities

• Supportive & stable – We’ve got great managers and a solid, reliable team environment

Ready to join a company that values both innovation and people?

Apply now and level up your tech career!