IT Application Support Specialist

PSB Academy Pte Ltd; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

An educational institution in Singapore is looking for a qualified IT professional to lead projects, define system strategies, and manage software development. Ideal candidates should have extensive experience in IT system design and project management, along with strong skills in SQL, Power BI, and effective communication. Certification in ITIL or PMP is preferred.

Qualifications

• 5-7 years of experience in software system design, development, or maintenance.
• 5 years of experience in project management.
• Certification in ITIL or PMP.

Responsibilities

• Define and improve IT Systems and Applications strategy.
• Lead IT projects including design and deployment of new systems.
• Troubleshoot software issues related to IT systems.

Skills

Project management

Analytical skills

Communication

Interpersonal skills

SQL

Web programming

Education

Degree in Information Technology or equivalent

Tools

SQL Server

Power Automate

Power BI

Job description

System & Application

• Define / improve IT Systems and Applications strategy and architecture for each project assigned.

• Research and evaluate emerging technologies, applications and software.

• Assess vendors and develop test strategies for new applications and software.

• Troubleshoot software issues related to internal IT systems.

• Maintain essential IT systems and applications.

• Lead IT projects, including the design and deployment of new IT systems and services.

• Oversee and determine timeframes for major IT projects including system updates, upgrades, migrations and outages.

Policy and Process Management

• Initiate, coordinate, and enforce systems, policies and procedural requirements.

3rd Party Systems

• Point of contact and support any software and application issues.

• Monitor the project progression and provide timely updates to reporting.

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree holder in Information Technology or equivalent with 5-7 years of experience

• 5 years of experience in software system design, development, or maintenance & 5 years of experience in project management

• SQL Server, SQL Database, Power Automate, Power BI, Web programming, Software Development Life Cycle

• Certification in ITIL or PMP

• Meticulous and detailed.

• Self-motivated.

• Good communication and interpersonal skills.

• Very strong project management & analytical skills.

• Good organizational skills with the flexibility to adapt to changes.

• Ability to work under stress and manage multiple tasks.

• Able to support live operations as required.