IT Application & End User Support Specialist (Pharma)

People Profilers; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading company in Singapore is seeking a Cyber Security Specialist to enhance their security posture and support IT operations. This role involves implementing security policies, managing system vulnerabilities, and assisting with IT tasks across various locations. Candidates should have a background in IT security and substantial hands-on experience.</p>

Benefits

Competitive remuneration package

Comprehensive range of benefits

Qualifications

• 5 years of experience in a similar capacity required.
• Strong knowledge of security frameworks and best practices.
• Ability to troubleshoot technical issues efficiently.

Responsibilities

• Execute and maintain cyber security policies.
• Monitor networks for security breaches.
• Provide IT support for users in overseas offices.

Skills

Analytical skills

Problem-solving

Communication

Education

Diploma/bachelor's degree in computer science, Information Security or related field

Tools

IT ticketing systems

Remote support tools

Job description

Responsibilities

• Execute and maintain cyber security policies, standards, and procedures to safeguard systems and data.
• Monitor networks and systems for security breaches, using security tools and technologies to detect and respond to threats.
• Deploy and maintain security software, such as firewalls, antivirus programs, and intrusion detection/prevention systems.
• Support the deployment of security solutions and applications, ensuring compliance with security standards.
• Conduct security awareness training and promote a culture of security to employees.
• Oversee and execute the deployment of developed applications to end users, ensuring smooth implementation and minimal disruption to business operations.
• Coordinate with development teams for any updates or new releases patches ensuring that the application runs smoothly Troubleshoot and resolve issues arising during or after deployment, providing timely support to users.
• Responsible to provide IT support troubleshoot to users in oversea offices.
• Responsible for all IT hardware and infrastructure in the Singapore office and ensuring timely updates/patches.
• Responsible for all new employee IT onboarding (onsite and remote), such as purchasing equipment, set-up configuration, user training, etc.
• Maintain documentation, Implement IT policies & procedures in line with Corporate Office SOP.
• Support regional projects.

Requirements

• Diploma/bachelor's degree in computer science, Information Security or related field with at least 5 years of experience in a similar capacity.
• Strong knowledge of security frameworks, standards, and best practices
• Familiarity with application deployment and IT troubleshooting network knowledge
• Experience supporting hardware, including desktops, laptops, printers, and mobile devices.
• Ability to troubleshoot and resolve technical issues efficiently and independently.
• Experience with IT ticketing systems and remote support tools.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills to support and guide non-technical users.
• Ability to work both independently and collaboratively in a regional or cross-functional team.
• 5 days week, Tg pagar
• L8W8V853

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word/pdf format to [e-mail]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: [phone]

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley

People Profilers Pte Ltd (PP) is in partnership with Employment and Employability Institute Pte Ltd (e2i) to extend the support of hiring beyond e2is resources to broaden the reach of jobseekers.

e2i is the empowering network for workers and employers seeking employment and employability solutions, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PPs PDPA and e2is PDPA e2i.com.sg/pdpa