IT Administrator (Training Provided - Entry Level)

Job Overview:
Manage user accounts, ensure security compliance, address inquiries, perform revalidations, remediate deviations, escalate issues, and support operational needs.

Responsibilities:

• Create, delete, reset and suspend user's ID of operating system (e.g., Windows, Linux, etc.) and application per approved change request.
• Produce quality work at all times to minimize rework and client complaints.
• Comply with instituted workplace securities at customer premises.
• Issue pin mailers and answer phone/email inquiries from institution users.
• Perform labelling, ID revalidation, and remediate all deviations in a timely manner.
• Perform Privileges Authorization Revalidation and remediate all deviations in a timely manner.
• Perform timely escalation to the respective support team where necessary.
• Perform tasks assigned by the line manager and be contactable at all times.

Requirements:

• Good command in English to liaise with different entities.
• Candidate must possess at least NITEC/Higher NITEC and above.
• Basic understanding of IT or IT savvy.
• Comfortable working in healthcare environment.
• Comfortable taking MMR and TDAP (Claimable).

Details:

• Entry Level, No Experience Required.
• On Job Training Provided.