IT Account Manager (Japanese Speaking)

Good Job Creations (Singapore) Pte Ltd; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Account Manager to foster strong client relationships and drive business growth. This role involves overseeing client satisfaction across IT services, identifying new business opportunities, and collaborating with internal teams to ensure successful project delivery. The ideal candidate will have a proven track record in sales, strong communication skills, and proficiency in both English and Japanese. Join a forward-thinking company where your contributions will significantly impact client success and company growth.

Qualifications

• 5+ years in IT industry with 3+ years in sales account management.
• Proficient in English & Japanese (JLPT N2 or above preferred).

Responsibilities

• Build and maintain relationships with key clients and stakeholders.
• Achieve and exceed sales targets while managing account growth.

Skills

Sales Account Management

Client Relationship Management

Market Analysis

Communication Skills

Problem-Solving Skills

Organizational Skills

Japanese Language Proficiency

Job description

[Job ID: 995995]

Responsibilities:

• Build and maintain strong relationships with key clients and stakeholders, acting as a trusted advisor to understand their needs, expectations, and challenges.
• Oversee client satisfaction across IT and business services, ensuring high service quality while meeting profitability targets.
• Identify and develop new business opportunities, with a focus on expanding existing accounts and managing the full sales lifecycle.
• Collaborate effectively with internal teams and external partners, including principals, vendors, and strategic allies, to drive sales efforts and ensure successful project delivery.
• Track project progress and performance metrics to ensure timely and quality delivery of solutions and services.
• Regularly update stakeholders on project status, risks, and milestones to maintain transparency and alignment.
• Achieve and exceed sales targets while fostering long-term client relationships and trust.
• Analyze market trends and competitor activities to recommend pricing strategies and market positioning.
• Address client concerns related to product/service quality, delivery, or support, and implement corrective actions as needed.
• Lead contract negotiations and prepare proposals, quotations, and related sales documentation.

Requirements:

• Minimum 5 years of experience in the IT industry, including at least 3 years in sales account management for clients.
• Proficiency in English & Japanese language to liaise with internal and external Japanese speaking clients (preferably JLPT N2 or above)
• Strong verbal and written communication skills.
• Demonstrated initiative, strong interpersonal networking, and creative problem-solving skills.
• Ability to manage multiple priorities and deadlines with strong organizational skills.
• Proven track record in achieving sales targets and managing account growth.
• Self-disciplined and goal-oriented, with the ability to develop and maintain accurate account plans, forecasts, and pipeline hygiene.
• Familiarity with IT infrastructure and application environments is a plus.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your
reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771