IT Account Manager (Japanese Speaking)

JAC Recruitment Pte Ltd; Singapore; Hybrid; SGD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a dynamic account manager fluent in Japanese to foster relationships with key clients. In this exciting role, you will manage the sales cycle, ensuring client satisfaction while identifying new business opportunities. You'll collaborate with internal teams and external partners to deliver quality IT services. This position offers a hybrid working arrangement, allowing you to balance work and life effectively. If you are a driven individual with a proven sales track record and a passion for client engagement, this opportunity is perfect for you.

Qualifications

• 5+ years of IT experience with 3+ years in sales account management for Japanese clients.
• Proficient in spoken and written Japanese to liaise with clients.

Responsibilities

• Establish and maintain relationships with key clients and stakeholders.
• Manage end-to-end sales cycle and ensure client satisfaction.

Skills

Japanese Language Proficiency

Communication Skills

Sales Account Management

Client Relationship Management

Negotiation Skills

Tools

Sales Forecasting Tools

CRM Software

Job description

COMPANY OVERVIEW

My client is a leading IT system integrator from Japan with over 50 years history in Singapore. They are looking for a Japanese speaking account manager.

JOB RESPONSIBILITIES

1. Establish working relationships with key clients and stakeholders and become a trusted advisor who will understand their requirements and challenges.
2. Manage client's IT and business satisfaction in the delivery of IT services and ensure profit objectives are met.
3. Identify new business opportunities and manage end-to-end sales cycle, particularly in growing existing business in the account.
4. Collaborate with internal teams and external parties such as principals, partners, and vendors in sales activities to ensure seamless execution of projects.
5. Monitor project progress and performance, ensuring quality delivery of products/services.
6. Provide progress updates to all stakeholders.
7. Ensure sales targets are achieved and maintain good client rapport.
8. Monitor market conditions and recommend pricing and market strategy.
9. Investigate client’s complaints on quality, delivery, service etc and provide corrective measures.
10. Present, negotiate and prepare contracts, quotations, etc.

JOB REQUIREMENTS

1. Minimum 5 years of IT work experience with at least 3 years of sales account management for Japanese clients.
2. Proficiency in spoken and written Japanese Language to liaise with Japanese clients.
3. Excellent communication skills, both written and verbal.
4. Possess strong initiative, people networking and creativity skills.
5. Proven sales track record.
6. Disciplined and driven to develop sales account plans and upkeep sales forecast and hygiene.
7. Possessing knowledge of the infrastructure environment and application would be an added advantage.

BENEFITS

Salary: Base salary + commission

Location: Singapore central

Hybrid working arrangement.

Apply online for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

JAC Recruitment Pte. Ltd.

EA License Number: 90C3026

EA Personnel: R23113100

Zhang Wei

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