Investor Services Specialist | Transfer Agency

50D Northern Trust Company Singapore; Singapore; On-site; SGD 85,000 - 110,000; Full time

Job summary

Northern Trust in Singapore is seeking an experienced Investor Services professional to ensure high-quality client and investor communications. Reporting to the Investor Service Manager, you will support multiple clients and funds, delivering timely information and resolving issues across channels.

You will handle client servicing, ensure compliance, contribute to process improvements, participate in training, and collaborate with relationship management, operations and technology to improve

Qualifications

• Bachelor's degree in business, finance or a related field preferred.
• Experience in investor services or transfer agency operations (3–5 years).
• Strong communication and interpersonal skills; fluent English.

Responsibilities

• Provide high-quality client experiences by resolving investor inquiries promptly.
• Ensure regulatory compliance and adherence to company policies.
• Document and organize information for audits and risk reviews.
• Identify opportunities to streamline processes and drive efficiency.
• Participate in training programs and collaborate with cross-functional teams.

Skills

Client servicing

Compliance

Process improvement

Training

Collaboration

Education

Bachelor's degree in business/finance

Tools

MS Office

Transfer agency platforms

Job description

Northern Trust in Singapore is seeking an experienced Investor Services professional to ensure high-quality client and investor communications. Reporting to the Investor Service Manager, you will support multiple clients and funds, delivering timely information and resolving issues across channels.

You will handle client servicing, ensure compliance, contribute to process improvements, participate in training, and collaborate with relationship management, operations and technology to improve