Investigation Officer

CENTRAL PROVIDENT FUND BOARD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Join the CENTRAL PROVIDENT FUND BOARD as an Investigation Officer and be part of a team that empowers over 4 million members in Singapore. In this role, you will conduct investigations on CPF compliance, execute necessary recovery actions, and maintain accurate records. We seek individuals with strong analytical skills, excellent communication abilities, and a collaborative spirit, willing to engage in field visits for effective outcomes. This position offers a 1-year full-time contract with opportunities for renewal and potential permanent placement, accompanied by a comprehensive rewards package.

Benefits

Annual Leave

Medical and Dental Benefits

Flexible Dress Code

Qualifications

• Experience in conducting audits or investigations.
• Good analytical skills and attention to figures.
• Ability to work independently and collaboratively.

Responsibilities

• Conduct thorough investigations into CPF compliance.
• Execute recovery actions for outstanding contributions.
• Conduct workplace visits for evidence gathering.

Skills

Analytical Skills

Written Communication

Verbal Communication

Attention to Detail

Team Collaboration

Tools

Data Analytics Tools

Automation Tools

Job description

What the role is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

As an Investigation Officer, you will be responsible for conducting thorough and impartial investigations into various incidents or violations.

In this role, you will:

• Investigate and enforce CPF contribution compliance through audits, interviews, and statement recording.
• Execute recovery actions for outstanding CPF contributions, including prosecution and self-rectification cases.
• Conduct workplace visits to gather evidence and facilitate investigation outcomes.
• Follow up on employee complaints and whistleblower reports regarding CPF non-compliance.
• Maintain accurate and confidential records of all investigations and enforcement actions.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Relevant experience in conducting audits, investigations, or enforcement activities.
• Good analytical skills with meticulous attention to data and figures.
• Good written and verbal communication skills to convey complex information effectively.
• Ability to work independently and collaboratively in a fast-paced environment.
• Knowledge of data analytics and automation tools is advantageous.
• Willing to conduct field visits across different locations.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.