Internship:Group Operations & Technology, Group Engineering – Digital Channels (Avatar Banking) [January - May 2027]

OCBC; Singapore; On-site; SGD 28,000 - 36,000; Part time

Job summary

OCBC invites applications for an Avatar Banking AI Engineering Intern to join the Digital Channels team. You will work hands-on on the LLM agent powering the AI Wealth Navigator, developing new AI capabilities, testing grounding of AI outputs, and building controls for safe, compliant production use in banking.

You will collaborate with AI engineers, product owners, and risk/compliance teams to translate business needs into AI design and test cases, while gaining exposure to the end-to-end

Qualifications

• Pursuing or recently completed a degree in Computer Science, Information Systems, Data Science, Software Engineering, or a related field.
• Familiar with Python programming.
• Understands large language models (LLMs) through coursework, projects, or personal learning.
• Basic knowledge of SQL and relational databases.
• Exposure to REST APIs and modern application development concepts.
• Familiarity with prompt engineering, RAG, LLM APIs, or agent frameworks is an advantage.
• Interest in AI evaluation, AI safety, or responsible AI is a plus.
• Strong analytical and problem-solving skills.
• Curious, proactive, and eager to learn new technologies.
• Strong communication and collaboration skills, with the ability to work effectively across teams.

Responsibilities

• Participate in end-to-end delivery of AI agent capabilities for the AI Wealth Navigator, including portfolio analysis and market insights.
• Develop and enhance LLM agent features in Python, including tool use and RAG.
• Design and run AI evaluations and regression tests to ensure accuracy and compliance.
• Build controls that ground AI outputs in source data with traceable figures.
• Implement AI guardrails to keep outputs within regulatory boundaries.
• Support AI risk management, including inventory and design documentation.

Skills

Python

LLMs

SQL

REST APIs

Problem solving

Education

Bachelor’s or higher in CS/IS/DS/SE or related

Tools

PostgreSQL

Kibana

Jenkins

Bitbucket

Job description

WHO WE ARE:

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join

Be part of the team building OCBC's AI Wealth Navigator, a live conversational AI channel in the OCBC WoW app. Customers speak or type in their own words and receive answers grounded in their own portfolio. These include market news relevant to their holdings, OCBC house views, and investment ideas suited to their profile.

As an Avatar Banking AI Engineering Intern, you will work hands-on on the large language model (LLM) agent at the heart of the channel. You will help develop new AI capabilities, test whether the AI’s answers are accurate and grounded, and build the controls that keep it safe and compliant in a regulated banking setting. This internship offers real exposure to building, deploying and governing AI in production, used by real customers.

How You Succeed

To excel in this role, you will bring a strong interest in AI, software engineering and continuous learning. You will be comfortable building with LLMs, questioning AI outputs instead of trusting them, and working with teams across the bank to solve real business problems.

Success comes from careful, evidence-led thinking: testing your own work, measuring results, and saying plainly when something is not working. Your curiosity, problem-solving mindset and attention to detail will help you deliver meaningful outcomes and get the most from your internship.

What You Do

• Participate in the end-to-end delivery of AI agent capabilities for the AI Wealth Navigator, including portfolio analysis, market insights, personalisation and conversational experience


• Develop and enhance LLM agent features in Python, including tool use, retrieval-augmented generation (RAG) and multi-step reasoning over customer portfolio data


• Design and run AI evaluations and regression tests that measure whether the agent’s answers are accurate, grounded in customer data and compliant


• Build controls that ground AI outputs in source data, so every figure the AI states can be traced to its source


• Implement AI guardrails in code that keep the agent within regulatory, suitability and compliance boundaries


• Support AI risk management activities, including the AI agent inventory, design documentation, and applying the MAS Guidelines on AI Risk Management


• Support SQL development, data validation and data quality activities using PostgreSQL


• Use observability and monitoring tools such as Kibana to track AI agent performance and behaviour in production


• Investigate and reproduce AI behaviour issues, find the root cause in the model, prompt, data or code, and contribute fixes through code review


• Support CI/CD processes using tools such as Jenkins and Bitbucket to deploy AI changes securely and reliably


• Collaborate with engineers, Product, Compliance and Risk to translate business needs into AI agent design, controls and test cases


• Provide support on other projects and initiatives as assigned

Who You Work With

Group Engineering, within the Group Operations & Technology Division, drives OCBC’s technology transformation by delivering innovative, secure and scalable solutions that support the bank’s businesses and customers.

As part of the Digital Channels team for Avatar Banking, you will work with AI engineers, architects, product owners and business stakeholders to build and improve the AI Wealth Navigator. You will also work closely with Compliance and Risk, gaining first-hand exposure to how AI is developed, tested and governed in a leading financial institution.

Who You Are

• Pursuing or recently completed a degree in Computer Science, Information Systems, Data Science, Software Engineering, or a related field


• Familiar with Python programming


• Understands large language models (LLMs) through coursework, projects, or personal learning


• Basic knowledge of SQL and relational databases


• Exposure to REST APIs and modern application development concepts


• Familiarity with prompt engineering, RAG, LLM APIs, or agent frameworks is an advantage


• Interest in AI evaluation, AI safety, or responsible AI is a plus


• Strong analytical and problem-solving skills


• Curious, proactive, and eager to learn new technologies


• Strong communication and collaboration skills, with the ability to work effectively across teams

Learning Objectives

Through this internship, you will gain:

• Hands-on experience building and deploying LLM agents used by real customers in a leading financial institution


• Practical exposure to AI evaluation, including measuring the accuracy and grounding of AI outputs


• Understanding of AI risk management and governance in banking, including MAS AI Risk Management Guidelines and FEAT principles


• Experience across the end-to-end software development lifecycle for enterprise banking applications


• Practical skills in Python, APIs, SQL, and modern development tools


• Exposure to CI/CD, quality engineering, observability, and monitoring for AI systems


• Insights into applying AI solutions in a real-world banking environment

What we offer:

• Competitive base salary.


• A suite of holistic, flexible benefits to suit every lifestyle.


• Community initiatives.


• Industry-leading learning and professional development opportunities.


• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.