Internship: Global Transaction Banking Division, Global Transaction Banking, Product Development & Channels [Jan 2027 - May 2027]

OCBC Bank; Singapore; On-site; SGD 20,000 - 27,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Community initiatives

Learning and professional development

Wellbeing and growth

Job summary

OCBC Bank in Singapore invites an enthusiastic Product Development & Channels Intern to gain hands-on exposure across the end-to-end product development lifecycle, from identifying customer needs to supporting the delivery of digital solutions.

You will work with product managers, business stakeholders, and technology teams to understand requirements, analyze trends, and help drive product enhancements. Open to undergraduates or postgraduates seeking practical digital banking experience.

Qualifications

• Open to learning and feedback.
• Excellent analytical and problem-solving abilities.
• Interest in digital banking, technology, and product innovation.
• Organised and able to manage multiple priorities.

Responsibilities

• Product Discovery: support gathering and analysis of user requirements to identify opportunities for product enhancements and improved customer experiences
• Market Research & Benchmarking: conduct research on industry trends, emerging technologies, and competitor offerings to support product development and strategic decision-making
• Product Development Support: assist in tracking and coordination of system enhancements, product features, and digital banking initiatives
• Stakeholder Engagement: collaborate with business, operations, and technology teams to support project implementation and delivery
• Data Analysis & Reporting: support preparation of management reports, business insights, and performance dashboards
• User Acceptance Testing (UAT): assist in testing system enhancements and new functionalities to ensure solutions meet business and customer requirements
• Project Coordination: support project planning, progress tracking, documentation, and follow-up on key deliverables
• Ad-hoc Tasks: provide support on other product development, channel management, and strategic initiatives as assigned

Skills

Analytical skills

Problem solving

Curiosity about digital banking

Communication skills

Multitasking

Education

Undergraduate or postgraduate degree

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

WHO WE ARE

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Why Join

Be part of a team that is shaping the future of digital banking solutions. As a Product Development & Channels Intern, you'll gain hands-on exposure to the end-to-end product development lifecycle, from identifying customer needs and market opportunities to supporting the delivery of digital solutions. You'll have the opportunity to develop your analytical, project management, and stakeholder engagement skills while contributing to initiatives that enhance customer experiences and drive innovation across Global Transaction Banking.

How You Succeed

To excel in this role, you'll need to be curious, analytical, and eager to learn. You'll work closely with product managers, business stakeholders, and technology teams to understand customer requirements, analyse market trends, and support product enhancement initiatives. Your ability to think critically, solve problems, and communicate effectively will help drive impactful improvements and successful project outcomes.

What You Do

• Product Discovery: support the gathering and analysis of user requirements to identify opportunities for product enhancements and improved customer experiences
• Market Research & Benchmarking: conduct research on industry trends, emerging technologies, and competitor offerings to support product development and strategic decision-making
• Product Development Support: assist in the tracking and coordination of system enhancements, product features, and digital banking initiatives
• Stakeholder Engagement: collaborate with business, operations, and technology teams to support project implementation and delivery
• Data Analysis & Reporting: support the preparation of management reports, business insights, and performance dashboards to facilitate decision-making
• User Acceptance Testing (UAT): assist in testing system enhancements and new functionalities to ensure solutions meet business and customer requirements
• Project Coordination: support project planning, progress tracking, documentation, and follow-up on key deliverables
• Ad-hoc Tasks: provide support on other product development, channel management, and strategic initiatives as assigned

Who You Work With

Global Transaction Banking delivers innovative cash management, trade finance, and digital banking solutions that enable businesses to operate seamlessly across markets. Within the Product Development & Channels team, you'll work alongside product managers, technology teams, and business stakeholders who are focused on building customer-centric solutions and driving digital transformation. You'll gain valuable insights into how banking products are designed, developed, and continuously improved to meet evolving customer needs.

Who You Are

• Open to learning and feedback
• Strong analytical and problem-solving skills
• Curious about digital banking, technology, and product innovation
• Organised and able to manage multiple priorities effectively
• Strong communication and interpersonal skills
• Proficient in Microsoft Excel and PowerPoint
• Experience in data analysis, market research, or project coordination would be advantageous
• Familiarity with coding or technology-related projects would be a plus
• Currently pursuing an undergraduate or postgraduate degree

Learning Objectives

• Hands-on exposure to the end-to-end product development lifecycle within digital banking
• Experience in requirements gathering, market research, and competitor benchmarking
• Opportunities to develop project management and stakeholder engagement skills
• Exposure to system enhancement initiatives, product launches, and digital transformation projects
• Practical experience in data analysis, reporting, and business insights generation
• Experience conducting user acceptance testing and supporting solution delivery
• Insights into how innovative banking products and digital channels are developed to create value for customers and businesses

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.