Intern - Shopper Science Lab & Customer Management

Haleon; Singapore; On-site; SGD 12,000 - 19,000; Full time

Job summary

Haleon is offering an internship in the Shopper Science Lab & Customer Management team within APAC. You will learn to drive shopper insights, support customer collaboration, and work with regional teams to identify growth opportunities using technology and analytics.

Ideal candidates study Marketing or Business Administration, are tech-savvy, and can communicate effectively in a diverse, fast-paced environment. Clear internship dates and application steps are required.

Qualifications

• Educational background – studying Marketing, Business Administration.
• Proficient IT and software/systems knowledge.
• Interest in VR/AR/AI and eye-tracking technologies.

Responsibilities

• Support Deep Shopper Understanding with research & technology insights.
• Assist in shopper research from method design to reporting.
• Contribute to customer collaboration and growth initiatives.

Skills

Marketing knowledge

IT skills

Communication skills

Team collaboration

Education

Marketing or business studies

Tools

Eye-tracking

VR

AR

AI

Job description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Hi. We’re Haleon. A world-leading consumer healthcare company with exceptional category-leading brands – including Sensodyne, Centrum, Panadol, Otrivin. We have a clear purpose to deliver better everyday health with humanity. For billions of people around the globe.

Name & Title of Hiring Manager: APAC Category & Shopper Strategy Director

Number of internship positions: 1

Preferred Period of Internship Required: January 2027 - June/July 2027

Preferred School/Course of Intern: Postgraduate students in Marketing, Business or related disciplines

Job Purpose:

We are looking to provide a learning opportunity for an Intern in the Shopper Science Lab & Customer Management team. The team focuses on driving business growth and strategic customer engagement. We unlock shopper insights to drive categories growth and Hale's growth, using technology, insights and analytics.

The Intern will work closely with the APAC Commercial Excellence team. Her/His/They area of work will cover driving shopper insights and customer collaboration & growth opportunity for Haleon.

The Intern will work with the different APAC market teams and their customers.

Key Responsibilities:

You will be required to:

Support Deep Shopper Understanding:

• Supporting the team in analyzing shopper insights using the latest shopper research & technology, including eye-tracking technology and AI predictive assessment

• Assisting in shopper research, from developing the right testing methodology, executing the research to analyzing the insights and share the report.

• Supporting the team in developing the right shelf solutions based on the shopper understanding

Support Customer Collaboration:

• Working with the International Customer team to support and drive customer projects for AS Watson and other key customers.

• Organizing customer meetings: from logistic to content delivery, ensure we have a seamless collaborative meeting with the retailer

• Working with the different functions (Key Account, Trade Marketing) to develop the right content, driving the usage of the right technologies (VR, eye-tracking, etc.),

• Ensuring all the logistic of the meeting

Learning Outcomes:

Throughout the course of the internship, you will attain the following learning outcomes:

• Build an experience in Shopper Marketing and Category Management, with strong knowledge & understanding of insights, marketing and key account roles.
• Understand shopper insights, needs and behavior.
• Understand customer/channel, shopper and category strategies.
• Develop strong project management skills.
• Work across functions.
• Exposure to Regional and Global teams.
• Build Organizational skills.
• Exposure to state of art technologies

Why You?

We are seeking candidates with the following skills and competencies:

• Educational background – studying Marketing, Business Administration

• Proficient in IT and software/systems

• Technology savvy, with understanding/interest of VR, AR, AI, eye-tracking

• Strong written and oral communication skills

• Awareness and ability to work within culturally diverse teams

• Demonstrated ability to take initiative, think and work independently, and problem-solve

• Strong drive for performance, attention to details, and well-organised

• A keen interest in consumer healthcare science, and a passion for shopper behavior and its impact on the business (category, brand, customer)

• Applicants are requested to specify their internship start and end dates in their application.

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. .

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.