Intelligence Group Manager – Senior Vice President

PowerToFly; Singapore; Hybrid; SGD 120,000 - 150,000; Full time

Job summary

A leading global financial institution is seeking an experienced Senior Vice President for the Intelligence Group Manager position. This hybrid role requires overseeing security operations in Singapore, managing a team and ensuring compliance with regulations. Candidates should have 6+ years in security operations and strong leadership abilities. The opportunity is with a company dedicated to employee development and community impact.

Benefits

Comprehensive benefits

Career development opportunities

Community engagement initiatives

Qualifications

• 6+ years of relevant experience in security operations.
• Experience in managing a Security Operations Center.
• Strong knowledge of risk management strategies.

Responsibilities

• Manage Global Security and Intelligence Center operations.
• Collaborate with project management for technology support.
• Develop guidance for engagement with law enforcement.

Skills

Security operations management

CCTV monitoring and response

Threat assessment

Communication skills

Crisis management

Education

Bachelor’s degree in Security Management or related field

Master’s degree

Tools

Access control systems

Surveillance systems

Job description

Shape your Career with Citi

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

About the Role

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Intelligence Group Manager - Singapore - Hybrid (Internal Job Title: Info Security Ops Group Mgr - C14) based in Singapore. This CSIS GSIC Intelligence Group Manager role will be based in Singapore and report directly to the Global GSIC Director.

Key Responsibilities

• Manage and execute Global Security and Intelligence Center operations inclusive of four key processes: CCTV/alarm monitoring and response; disruptive, targeted, executive threat intelligence monitoring and response; workplace violence program; and traveler assistance program.
• Manage and coach multidisciplinary and cross-functional team, inclusive of direct employees and non-employees. This includes ensuring GSIC team members consistently execute current operating procedures for monitoring and response.
• Maintain effective interaction models with all CSIS Anchors to ensure timely, clear and crisp escalation and coordination for security and crisis management response.
• Collaborate with CSIS Project Management and Technology (PM&T) with the business requirements and processes that need to be supported to enable PM&T to identify technology and systems to support the function of the GSIC.
• Support Risk and Controls and Transformation as well as to ensure all necessary approvals are in place for cross border data transfer and for data privacy considerations for all instances of the GSIC and Regional Control Rooms.
• Maintain Key Performance Indicators as per the guidance of Security Policy and Governance, Intelligence Governance, and Business Analytics and Data Governance to report the productivity and risk management of the GSICs.
• Coordinate the execution of appropriate training and establish oversight and supervision of the function commensurate with the criticality of the function, the distributed nature and round-the-clock nature of the operations.
• Develop and implement guidance and governance around the engagement with local enforcement and government agencies in the various jurisdictions in which Citi operates.
• Source and manage GSIC vendors and monitor Key Performance Indicators (KPIs), vendor-employee performance and training.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Required Qualifications

• 6+ years of relevant experience, with at least 3 years in a management role.
• Established experience in security operations required.
• Experience working or managing a security center involved in mission sets to include CCTV monitoring/Response, Intrusion detection systems response, escalation and reporting.
• Familiarity with banking security regulations and compliance standards.
• Background in corporate security or critical infrastructure protection.
• Experience coordinating with law enforcement and intelligence agencies.
• Strong knowledge of threat assessment and risk management strategies and familiarity with protective intelligence, Experience leading high-stakes incident and crisis response.
• Effective communication and coordination skills for cross‑functional teams (IT, legal, compliance and risk management).
• Knowledge of physical security and geopolitical risks affecting Citi’s global operations.
• Ability to provide professional briefing to executives, stakeholders, peer institutions and government agencies for threat intelligence sharing. Military, law enforcement, or intelligence experience can be an asset, especially in protective security or counter‑threat operations.

Desired Qualifications

• Extensive experience managing a Security Operations Center (SOC) or equivalent, including threat monitoring, incident response and real‑time threat management.
• Deep background in security technologies, including access control systems, surveillance and threat detection systems such as CCTV and Intrusion Detection Systems.
• Crisis response experience, coordinating with cross‑functional teams and stakeholders to minimize the impact of incidents.

Education

• Bachelor’s degree, preferably in Security Management, Criminal Justice, Risk Management, International Relations or a similar field.
• Master’s Degree preferred.

Benefits and Culture

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Apply

Take the next step in your career – apply for this role at Citi today. For more information about our EEO policy and other equal‑opportunity statements, visit https://jobs.citi.com/dei. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, view Citi’s EEO Policy Statement and the Know Your Rights poster.