Singapore
On-site
SGD 40,000 - 60,000
Full time
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Job summary
A leading insurance company is seeking a dedicated professional to handle policy analysis, customer service, and relationship management. The ideal candidate will excel in evaluating applications, assisting clients with inquiries, and staying current with industry regulations. This role offers the chance to grow within a dynamic team dedicated to delivering exceptional service and support to customers.
Qualifications
- Experience in insurance policy management and customer service.
- Strong analytical skills for risk assessment.
- Ability to understand and convey insurance products.
Responsibilities
- Evaluate insurance applications and analyze risk factors.
- Manage policy processes including renewals and cancellations.
- Provide exceptional customer support and resolve inquiries.
Skills
Policy Analysis
Risk Assessment
Customer Service
Financial Analysis
Relationship Management
Core Responsibilities:
- Policy Analysis and Risk Assessment: Evaluate insurance applications, analyze risk factors, and determine eligibility and coverage options.
- Policy Management: Process applications, renewals, extensions, and cancellations, and issue related documents.
- Customer Service: Address customer inquiries, resolve issues, and provide support.
- Understanding Insurance Products and Regulations: Stay informed about different insurance products, coverage options, and relevant regulations.
- Sales and Marketing: May assist with marketing campaigns and make telemarketing calls to generate leads.
- Financial Analysis and Needs Assessment: Conduct financial needs analysis and offer insurance/protection discussions.
- Relationship Management: Build strong relationships with customers and internal stakeholders.