Insurance Sales Officer

RecruitFirst; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore seeks a Sales Role responsible for achieving sales targets and handling customer inquiries. The ideal candidate will possess excellent communication skills, insurance certifications (BCP, PGI, HI preferred), and prior experience in the insurance or banking industries. Proficiency in Microsoft Office and attention to detail are also required.

Qualifications

• Confident communicator with excellent verbal and written communication skills.
• Prior experience in the insurance or banking industry will be an advantage.

Responsibilities

• Achieve sales targets, call quality benchmarks, and operational KPIs.
• Identify opportunities for cross-selling and up-selling to maximize revenue.
• Handle and follow up on customer inquiries confidently and professionally.
• Convert leads into successful sales through effective telemarketing.
• Ensure customer interactions comply with regulatory and Quality Assurance standards.
• Liaise with internal departments to support policy fulfillment.
• Manage business and regulatory compliance risks.
• Share best practices and contribute to continuous improvement.

Skills

Excellent verbal and written communication skills

Comfortable making outbound calls

Attention to detail

Education

Relevant insurance certifications (e.g., BCP, PGI, HI)

Tools

Microsoft Office

Job description

Job Responsibilities

Achieve sales targets, call quality benchmarks, and operational KPIs.

Identify opportunities for cross-selling and up‑selling to maximize revenue.

Handle and follow up on customer inquiries confidently and professionally.

Convert leads provided by the bank into successful sales through effective telemarketing.

Ensure all customer interactions comply with regulatory and Quality Assurance standards.

Liaise with internal departments to support policy fulfillment and post‑sale processes.

Take accountability for managing business and regulatory compliance risks, proactively identifying and mitigating potential issues.

Share best practices and contribute to a culture of continuous improvement and responsible risk management.

Requirements

• Confident communicator with excellent verbal and written communication skills.
• Comfortable making outbound calls and engaging stakeholders.
• Proficient in Microsoft Office with good attention to detail and documentation accuracy.
• Relevant insurance certifications (e.g., BCP, PGI, HI) preferred.
• Prior experience in the insurance or banking industry will be an advantage.