Insurance Product Specialist - Branch Officer

Location: Tampines, Jurong West, Orchard

Job Description:

• Achieve sales target KPIs, call quality and operational standards;

• Attending to walk in customers and selling General Insurance product in the bank branch

• Identify opportunities for cross-selling and up-selling;

• Handle and follow up with customer enquiries with confidence;

• Liaise with internal departments on policy fulfillment;

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Confident communicator with excellent verbal and written skills

• Strong persuasion and negotiation skills

• Patient and resilient to handle rejection and objections

• Independent, organized, and positive worker with excellent interpersonal skills

• Good team player with ability to multitask and meets high service standards;

• Proficient in Microsoft office and able to multi-task to efficiently reply to enquiries; Meticulous in documentation and fulfillment work

• Relevant insurance certifications such as BCP, PGI and HI will be preferred;

• Prior experience in the insurance industry will be advantageous;