Overview
We are looking for a meticulous and service-oriented Insurance Admin Executive / Senior Executive to support our motor and corporate insurance operations. This role involves handling insurance policy administration, customer support, renewals, quotations, and coordination with partners. You play a key role in ensuring the smooth execution of insurance-related matters across all brands under the company.
Key Responsibilities
New Business and Renewals
- Liaise with internal sales teams and marketing department to support activities.
- Advise customers on insurance matters and ensure timely policy renewals.
- Manage insurance win-back data and assist in client retention efforts.
- Obtain and provide insurance quotations.
- Handle insurance related administration, renewals and cancellations.
- Spot and resolve discrepancies in policy documents and commission statements.
Corporate Insurance Management
- Handle enrolment and renewals for corporate insurance plans.
- Ensure compliance with insurance regulations.
- Respond to stakeholders’ inquiries regarding corporate coverage.
- Participate in projects or tasks related to the insurance business process.
Reporting & Compliance
- Prepare weekly and monthly reports for management and directors.
- Maintain detailed and organized records of all insurance activities.
- Ensure compliance with internal processes and insurance laws and regulations.
- Continuously review and improve workflows for efficiency.
Ad-Hoc Duties
- Perform any other duties relating to the insurance business.
Requirements
• Education: Diploma in Business Administration, Insurance, or related field.
• Certifications: Basic Insurance Concepts and Principles (BCP), Commercial General Insurance (CGI), Personal General Insurance (PGI).
• Experience:
- Experience in handling motor insurance (new business & renewals).
- Familiarity with insurance company processes, commission management, and policy issuance.
• Skills:
- Strong interpersonal and communication skills.
- Detail-oriented and able to multitask in a fast-paced environment.
- Proficient in policy reviews and negotiating insurance terms.
- Familiar with regulatory compliance and insurance reporting standards.
We regret that only shortlisted candidates would be notified.