Insurance Admin Executive (Motor Insurance) 5 days work week

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, motor insurance, credit hire purchase financing, motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Descriptions:

• Provide quotation for customers and advise the best insurance and its products.
• Provide advisory roles for insurance-related inquiries.
• Administer documentation for cost, claims, and issuance of cover notes, insurance certificates, and invoicing to customers.
• Follow up with customers on payment collection.
• Follow up with existing customer base for policy renewal.
• Follow up with customers and insurance companies for payment of excess pertaining to own damage claims and repair costs related to third-party claims.
• Liaise with all parties, mainly workshop and insurance partners, for accurate information provided to customers and prompt repair of vehicles.
• Effectively handle multiple priorities, organize workload, meet deadlines, and perform detailed daily record keeping and reporting.
• Ensure all customer issues or complaints reported are resolved and addressed in a timely manner to ensure customer satisfaction.
• Provide weekly and monthly updates and reports to Directors.

Requirements:

• At least 3 years of working experience in the related field is required for this position.
• Possess Basic Insurance Concepts and Principles (BCP), Commercial General Insurance (CGI), and Personal General Insurance (PGI) Certificates is an advantage.
• Good interpersonal and communication skills with the ability to build strong client relationships.
• Meticulous with a flair for details, multi-tasking, and highly committed.
• Able to prioritize, articulate issues, problem identification, evaluation, and provide resolution.
• Team player with self-discipline and willing-to-learn qualities.