Instructional Design & Operation Intern

Internsg; Singapore; On-site; SGD 17,000 - 28,000; Part time

Job summary

Internsg is seeking a proactive junior coordinator to support our program and operations teams across learning program preparation, delivery, and follow-up. You will handle detailed task tracking, scheduling, and stakeholder communication to ensure events run smoothly.

You will assist with materials, venue coordination, registrations, and attendee follow-up, both in-person and online. This is a hands-on role for a motivated student or recent graduate with strong organisational skills.

Qualifications

• A current university student or recent graduate. Relevant fields may include Business, Communications, Marketing, Education, Hospitality, or Event Management.
• Strong organisation skills and attention to detail, with the ability to follow through on several tasks at once.
• Clear written and spoken English, and confidence communicating with colleagues, vendors, and participants.
• Comfortable using productivity tools such as Google Workspace or Microsoft Office.

Responsibilities

• Project coordination: Update timelines, trackers, meeting notes, and follow-up lists; coordinate schedules across teams, facilitators, vendors, and clients; track items and flag delays; build relationships to market training programs.
• Training logistics and event support: Prepare training materials and collateral; coordinate venue/Vendor arrangements; assist with registrations and attendee communications; collect attendance and post-program materials.
• Program marketing and community outreach: Help promote training programs to relevant communities; draft promotional copy for emails, social media, and listings; coordinate outreach with partners and respond to inquiries; maintain trackers.
• Documentation and quality checks: Check materials for accuracy and consistency; keep files, contact lists, and records up to date; capture photos and videos during programs.

Skills

Organisational skills

Attention to detail

English communication

Google Workspace

Microsoft Office

Event coordination

Education

University student or recent graduate

Tools

Google Workspace

Microsoft Office

Job description

Role Summary

You will work with our program and operations team across the preparation, delivery, and follow-up stages of learning programs. This is a hands-on role for someone who enjoys keeping details organised, communicating with different people, and helping an event run smoothly. You will receive guidance from the team while taking ownership of clearly defined tasks.

What You Will Do

1) Project coordination

• Update project timelines, task trackers, meeting notes, and follow-up lists.

• Help coordinate schedules and information across internal teams, facilitators, vendors, and clients.

• Track outstanding items and flag delays or missing information early.

• Develop relationships with our clients and partners to market our training programs through events, digital marketing, and roadshow.

2) Training logistics and event support

• Prepare and check training materials and collateral, including participant guides, worksheets, name tags, signage, and other session supplies.

• Coordinate practical arrangements with venues and vendors, such as room setup, audiovisual requirements, catering, and delivery schedules.

• Support registration, participant communications, setup, and troubleshooting before and during in-person or online sessions.

• Collect attendance records and feedback, then help organise post-program materials.

3) Program marketing and community outreach

• Help promote selected training programs to relevant communities and public audiences.

• Draft or adapt simple promotional copy for email, social media, and event listings.

• Coordinate outreach with community partners and help respond to prospective participants.

• Maintain registration and outreach trackers, and share updates on sign-ups and campaign activity.

4) Documentation and quality checks

• Check materials and communications for accuracy, consistency, and completeness.

• Keep project files, contact lists, and program records organised and up to date.

• Take photos and videos throughout the program.

Requirements

• A current university student or recent graduate. Relevant fields may include Business, Communications, Marketing, Education, Hospitality, or Event Management, but we welcome applicants from other disciplines.

• Strong organisation skills and attention to detail, with the ability to follow through on several tasks at once.

• Clear written and spoken English, and confidence communicating with colleagues, vendors, and participants.

• Comfortable using common productivity tools such as Google Workspace or Microsoft Office.

• Willing and able to support in-person program delivery in Singapore when required.

• Curious, dependable, and comfortable asking questions or raising issues early.

Nice to Have

• Experience organising university, community, training, or other events.

• Experience with social media content, community outreach, or event promotion.