Inside Sales Specialist $5500, West (ID: 668419)

Responsibilities

• Sales and Customer Engagement:
• Engage in high-volume outreach through phone calls, emails, and video conferencing to build a solid sales pipeline.
• Effectively present and demonstrate products or services to potential clients.
• Handle customer inquiries, objections, complaints, and concerns in a timely and professional manner.

• Lead Generation and Prospecting:
• Identify and research potential clients using various sources, including CRM systems, social media, and referrals.
• Evaluate both inbound and outbound leads to determine their needs and alignment with offerings.
• Distribute commercial product samples with appropriate approvals, in compliance with established policies and procedures.

• Relationship Management:
• Establish and maintain strong relationships with customers and distributors to ensure long-term satisfaction and retention.
• Provide regular follow-ups and updates regarding new offers or services.

• Goal Achievement:
• Achieve or surpass sales targets for monthly, quarterly, and annual goals.
• Monitor, analyze, and report on sales performance, including conversion rates and pipeline progress.

• Collaboration and Coordination:
• Collaborate with the marketing team to align lead generation strategies and campaigns.
• Work in tandem with external sales representatives or account managers to ensure smooth customer transitions.

• Customer Service:
• Prepare and present price quotes, negotiate sales terms within authorized limits, and process orders according to company policies.
• Oversee customer order entries in the SAP system.
• Ensure timely and accurate updates in the C4C CRM system.
• Stay updated on market trends, customer needs, competitive products, and pricing.
• Generate and submit sales reports, forecasts, and other required documentation.

• Compliance with Safety and Regulations:
• Comply with company's safety, environmental, and occupational health standards by working alongside supervisors, sales teams, and HSE personnel to meet local and global regulations.

• Additional Responsibilities:
• Perform other duties as assigned or required.

Requirements

• Degree in Business Administration or equivalent.
• 5 years of relevant experience in inside sales or a similar position.
• Proficiency in Microsoft Office Suite or equivalent tools.
• Familiarity with CRM software is an advantage.
• Experience in distributor relationship management and channel sales strategies is an advantage.