Inside Sales Representative

ASPIRE GROUP SERVICES PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working arrangement

Wellness Benefit

Uncapped flexible annual leave

Job summary

ASPIRE GROUP SERVICES PTE. LTD. in Singapore is seeking a sales/account management professional to champion customer success for businesses acquired through our partner ecosystem and self-serve channels.

You will drive exceptional experiences, capture customer insights for the product roadmap, and uncover growth opportunities that translate into measurable value and expansion revenue. Fluency in Mandarin and 3–5 years in client-facing roles are required, with a self-directed, curiosity-driven

Qualifications

• 3–5 years of experience in sales, account management, or client-facing roles.
• Fluency in Mandarin Chinese and comfortable engaging with Chinese clients.
• Strong ownership and ability to create structure from ambiguity.
• Interest in fintech and financial services and ability to build customer value.

Responsibilities

• Champion our customers' success and act as trusted advocate for partner and self-serve customers.
• Drive exceptional experiences by removing friction across departments.
• Capture customer insights and translate into product feedback for leadership.
• Identify growth opportunities and present solutions to drive value and expansion revenue.
• Maintain meticulous records of interactions and pipeline progress.
• Deliver white-glove support with speed and expertise to customer needs.

Skills

Sales experience

Mandarin Chinese proficiency

Customer relationship management

Self-directed

Problem solving

Job description

About the company

Founders today are building global companies from day one - but the systems that manage their money were built for a different era. Aspire exists to change that! We're building the financial operating system for global founders, bringing banking, software, and automation into a single platform so businesses can move faster across borders and stay focused on building. Aspire is built by people who think from first principles, care deeply about solving hard problems, and take real ownership of their work. Our team brings global experience from leading fintech and technology companies, and many of us are former founders and operators who understand what it takes to build thoughtfully, make trade-offs, and deliver at scale in a global environment. Backed by leading global investors including Y Combinator, Peak XV, and Lightspeed, Aspire has been trusted by more than 50,000 startups and growing businesses worldwide to manage their finances since 2018. Together with partners like J.P. Morgan, Visa, and Wise, we're building for the next generation of global companies.

About the role

• Champion our customers' success - Be the trusted advocate for businesses acquired through our partner ecosystem and self-serve channels, ensuring they achieve their goals and maximize ROI.
• Drive exceptional experiences - Partner across departments to remove friction, solve customer challenges, and create seamless experiences that delight and inspire loyalty.
• Amplify the customer voice - Shape our product roadmap and strategy by capturing customer insights and translating them into actionable feedback for leadership.
• Unlock growth opportunities - Master the art of consultative selling by deeply understanding each customer's evolving needs and strategically presenting solutions that drive measurable value and expansion revenue.
• Own the relationship - Maintain meticulous records of customer interactions and pipeline progress while delivering transparent, data-driven insights that fuel forecasting and performance optimization.
• Deliver white-glove support - Respond with speed and expertise to customer needs, troubleshoot complex issues, and build unshakeable relationships that turn customers into advocates.

Who You Are

• 3-5 years of experience in sales, account management or other client-facing roles.
• Comfortable engaging with Chinese clients, with fluency in Mandarin Chinese; familiarity with China's business culture, regulatory environment, or fintech market is a plus
• A self-directed builder who creates structure from ambiguity and takes ownership of outcomes
• Excited about the evolving fintech and financial services landscape and eager to help customers thrive in this new world
• Inherently curious and customer-obsessed, and genuinely care about solving problems beyond the surface
• Fluent in Mandarin Chinese - Ability to communicate seamlessly with our growing base of Chinese-speaking customers.

What We Offer

• Competitive base salary with monthly/quarterly incentive plans
• Uncapped flexible annual leave
• Hybrid working arrangement
• Wellness Benefit
• A high-calibre team of ex-founders, operators, and sales leaders who will push you to grow