Inside Sales Representative

Fujitsu Asia Pte Ltd; Singapore; On-site; USD 30,000 - 60,000; Full time

Job summary

An innovative firm is seeking a dynamic Inside Sales Representative to drive sales in ICT solutions. This role is pivotal in connecting with clients to understand their technology needs and recommend tailored solutions. You will engage with leads through various channels, maintain records in CRM systems, and collaborate with technical teams to meet customer requirements. If you have a passion for technology and a knack for sales, this position offers an exciting opportunity to contribute to business growth in a fast-paced environment.

Qualifications

• 1-3 years of experience in B2B inside sales, preferably in ICT.
• Strong understanding of ICT products and services.

Responsibilities

• Engage with leads via phone, email, and virtual meetings.
• Prepare and deliver quotations and proposals.

Skills

B2B Inside Sales

Consultative Sales Techniques

Communication Skills

CRM Proficiency

Organizational Skills

Education

Diploma in Business

Bachelor's degree in Information Technology

Tools

Salesforce

Zoho

HubSpot

Microsoft Office

Google Workspace

Job description

We are looking for a dynamic and tech-savvy Inside Sales Representative with a strong interest in ICT solutions. You will be responsible for driving sales by connecting with prospective and existing clients, understanding their technology needs, and recommending the right ICT products or services. This role is crucial in supporting our business growth through proactive outreach and relationship building.

Key Responsibilities:

• Proactively engage with leads via phone, email, and virtual meetings to promote ICT solutions (e.g., cloud services, network infrastructure, cybersecurity, software, business application)

• Understand client needs and recommend tailored solutions that align with business goals

• Respond to inbound inquiries and qualify leads to support the sales pipeline

• Prepare and deliver quotations, proposals, and product information

• Maintain accurate records of customer interactions, opportunities, and sales activity in CRM (e.g., Salesforce, Zoho, HubSpot)

• Coordinate with technical pre-sales and solution architects to ensure customer requirements are met

• Track market trends and competitor activities to identify new business opportunities

• Meet or exceed monthly and quarterly sales targets

Requirements:

• Diploma or Bachelor's degree in Business, Information Technology, or related field

• 1–3 years of experience in B2B inside sales, preferably in the ICT or tech industry

• Experience selling to SMBs, enterprises, or public sector clients

• Familiarity with solution selling or consultative sales techniques

• Strong understanding of ICT products and services (cloud, networking, IT hardware/software, business application, etc.)

• Excellent verbal and written communication skills

• Proficiency with CRM tools and Microsoft Office/Google Workspace

• Strong organizational skills and attention to detail

• Ability to learn quickly and adapt in a fast-paced, technology-driven environment