Inside Sales Representative

POSITION TITLE: Inside Sales Representative

SCOPE: Regional

FUNCTION: Sales

REPORTS TO: Head of Specialty Sales

LOCATION: Singapore office

POSITION SUMMARY:

If you are an energetic individual looking for an exciting, fast-paced environment, we encourage you to join our team! The Inside Sales Representative is responsible for achieving customer acquisition and revenue growth objectives through the sourcing of new sales opportunities, qualifying prospects, and closing sales. The Inside Sales Representative should be able to build a high-performance portfolio and ensure customer satisfaction and company objectives.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Source new sales opportunities through inbound lead follow up and outbound cold calls and emails
• Follow through on campaigns and calls
• Manage and develop existing portfolio of small accounts
• Establish and develop long-term, successful, and sustainable customer relationships
• Perform under a quick sales environment (phone calls – emails)
• Research accounts, identify key players and generate interest
• Provide product, service and price guidance
• Maintain and expand our database of prospects within the assigned territory
• Manage accounts, prospects, calls and activity in Salesforce
• Generate and analyze reports to identify customer trends in order to support calls and reporting requirements
• Route qualified opportunities to Strategic Account Managers for further development and closure when appropriate
• Stay informed about competing products and services
• Participate in required sales training that will allow the Envirotainer sales force to maintain a consultative sales approach with all customers continually.
• Actively seek additional training and professional development opportunities to enhance knowledge and skills.
• Responsible and accountable for the achievement of sales targets
• Suggest and implement improvements in the sales administration process
• Have general awareness of business, products/services and the pharma logistic market
• Build strong and stable working relationships internally and externally
• Be involved in some order fulfillment, pre & post-sales or administrative related activities

Qualifications:

• Bachelor’s Degree (in International Business, Transport, Pharma, Sales or equivalent would be an advantage) or equivalent combination of experience and education required
• Minimum 2 to 3 years of sales experience with demonstrated and successful B2B sales experience including territory prospecting, individual customer needs analysis, and tailored proposal follow through
• Inside Logistics and/or pharmaceutical sales experience preferred
• Strong rapport building skills and experience in developing and maintaining customer relationships
• Experience in maintaining accurate records of all sales activities
• Experience working with a CRM software, preferably Salesforce

Requirements:

• Native Mandarin speaker with fluency in English; Knowledge in Japanese and/or Korean is an advantage.
• Excellent listening, verbal and written communication skills
• Target oriented approach with proven ability to consistently meet/exceed defined territory sales goals
• Autonomous and flexible with advanced problem-solving and decision-making skills to meet the fluctuating business needs
• High work ethic, creative, focused, disciplined, and punctual in reporting for scheduled work
• Strong phone presence and experience dialing several calls per day
• Ability to effectively manage multiple tasks across multiple systems
• Ability to understand and convey accurate complex product-related information to Professionals, in an educated, reassuring, and professional manner
• Professional and confident presentation skills
• Strong LinkedIn / social media abilities
• Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience
• Flexibility and availability to occasionally travel as required