Inside Sales Manager/Executive

INFINITE CONVERGENCE SOLUTIONS INC (Singapore Branch); Singapore; On-site; USD 40,000 - 80,000; Full time

Job summary

An exciting opportunity awaits at a dynamic firm specializing in cloud-based telecommunications and cybersecurity. As a sales professional, you will manage inbound and outbound sales calls, generate leads, and support the sales team in driving revenue growth across the Asia Pacific region. This role offers the chance to work in a fast-paced environment, where your contributions will directly impact the company's success. With competitive compensation, performance-based incentives, and opportunities for professional development, this position is perfect for those passionate about sales and eager to make a difference in a thriving industry.

Qualifications

• 3+ years of experience in inside sales or customer service.
• Solid understanding of the sales process and CRM systems.

Responsibilities

• Manage inbound and outbound sales inquiries and generate new sales opportunities.
• Schedule meetings for the sales team with qualified leads.
• Provide regular reports on sales activities and market research.

Skills

Communication Skills

Customer Relationship Management

Lead Generation

Sales Strategies

Negotiation Skills

Problem-Solving Skills

Education

Bachelor’s Degree in Business

Bachelor’s Degree in Marketing

Bachelor’s Degree in Communications

Tools

Salesforce

HubSpot

Job description

The successful candidate will manage inbound and outbound sales calls, generate new leads, create and manage a lead list, schedule meetings & demo for the sales team and support the sales team in driving revenue growth in the Asia Pacific region. The ideal candidate should possess an appreciation of cloud-based telecommunications/cybersecurity services, excellent communication skills, a solid customer-centric approach, and a passion for sales.

This is an exciting opportunity to work in a fast-paced environment, contribute to the company’s success, and grow your career in sales. We offer a competitive salary based on experience, performance-based incentives, and professional development opportunities for the right candidate.

Objectives of the role

• Identifying and qualifying potential leads through inbound and outbound lead generation methods such as cold calling, email campaigns, LinkedIn Sales Navigator & online research.
• Qualifying leads, identifying customer needs, and providing solutions aligned with the company’s offerings.
• Maintaining a high level of knowledge about the company’s products and services.
• Developing and updating the CRM with accurate customer and sales data.
• Collaborating with the sales team to meet and exceed sales targets.
• Following up with prospects to build relationships and convert them into long-term customers.
• Assisting in the development of sales strategies to drive business growth.
• Handling objections and negotiating with potential customers to ensure a smooth sales process.
• Providing feedback to management on market trends, customer feedback, and sales tactics.

Your tasks

• Handle inbound & outbound sales inquiries, manage a sales pipeline and generate new sales opportunities.
• Schedule meetings for the sales team with qualified leads & new prospects created.
• Manage follow-up processes to keep leads engaged and moving through the sales pipeline.
• Organize & conduct product demos & presentations to leads and prospects.
• Provide regular reports on sales activities, including calls made, leads generated, and deals closed.
• Conduct market research to identify trends, competition, and potential opportunities.
• Coordinate with the marketing team for lead-nurturing campaigns and promotional events.
• Provide post-sales support to ensure seamless onboarding and satisfaction.

Required skills and qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• At least 3 years of experience in inside sales or customer service, with a track record of meeting or exceeding sales targets.
• Successful experience in conducting B2B technology or SaaS inside sales activities
• Solid understanding of the sales process and customer relationship management.
• Experience in customer relationship management (CRM) and using CRM software (e.g., Salesforce, HubSpot).
• Understanding of lead generation and prospecting techniques in the B2B sales process.
• Familiarity with using sales automation tools and platforms.
• Knowledge of market research and lead generation techniques.
• Experience in conducting virtual meetings and product demos.
• Ability to handle complex sales cycles and negotiate with multiple stakeholders.
• Strong communication and interpersonal skills, with the ability to build customer rapport.
• Excellent problem-solving and negotiation skills and a customer-focused mindset.
• Ability to develop sales strategies and tactics tailored to specific industries.
• Ability to work independently and as part of a team.
• Self-motivated, goal-oriented, and able to work in a fast-paced environment.