Inside Sales Executive (IT Sales Support)

ST ENGINEERING INFO-SECURITY PTE. LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading cybersecurity firm is seeking a Sales Support Specialist to assist with quotations and tender submissions. This role involves engaging with customers and supporting the sales process, requiring strong communication and organizational skills. Ideal candidates will have experience in the tech industry and proficiency in Microsoft Office and CRM tools.

Qualifications

• Previous experience in related tech/IT industry preferred.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Office and CRM software.

Responsibilities

• Prepare quotations and communicate requirements with customers.
• Support sales team during bid processes.
• Assist in resolving customer queries and upselling products.

Skills

Communication skills

Organization skills

Ability to multitask

Tools

Microsoft Office

CRM software (salesforce.com)

Job description

ST Engineeringis a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence and public security segments.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

About The Role:

Prepare & help provide quotations to customers

• Communicate with customer on the requirements, understand their procurement process to ensure smooth sales process

• Key into sales portal the opportunity

• Chase the pricing from vendors/suppliers

• Prepare the costing sheet & actual quotation before sending out to customer

Support the sales team during bid process

• Download or gather the tender document from portal

• Prepare submission template

• Gather information to be included into the tender submission

• Chase the pricing from vendors/suppliers

• Assist in tender submission into the portal / tender box

Assist & help resolves customer queries

• Communicate with customer on requirements

• Coordinate technology sharing session with customer in order to generate new sales lead

• Good organization skills & the ability to multitask is a plus point

Staying informed about cybersecurity product and services

• Require to attend product sharing & technology update

• Able to explain & demonstrate features of technology products and services

• Able to answer customers' queries and send additional information via email

• Able to upsell products and services

Requirements:

• Previous experience in related tech/IT industry preferred

• Excellent communication skills, both verbal and written

• Good organization skills and ability to multitask

• Proficiency in Microsoft Office and CRM software such as salesforce.com

• Singaporean only

Work location: near Jurong East MRT

Find out more:https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.