Inside Sales Executive for Renewal

JOINTHIRE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A well-established company in Singapore is seeking a dedicated Inside Sales Executive. The role involves managing renewal sales inquiries, generating quotations, and working closely with various teams to enhance customer retention. Ideal candidates will have a proven sales background, strong negotiation skills, and proficiency in sales tools. This position offers a vibrant work environment and competitive compensation, including variable bonuses and health benefits.

Benefits

Sales Commission

Variable Bonus (Dec / Jun)

12 Annual Leave days increasing to max 22

Group Hospitalization and Surgical Insurance

Annual Health Screening

Qualifications

• At least 3 years of inside sales or client relationship management experience.
• Proven track record in meeting sales goals and commercial negotiations.
• Strong organizational skills and ability to multitask effectively.

Responsibilities

• Handle renewal sales enquiries via hotline and email.
• Generate Renewal Quotations and create MSA for contracts.
• Collaborate with internal teams to develop renewal strategies.

Skills

Client relationship management

Commercial negotiation

Sales strategy development

Multitasking

Proficiency in Microsoft Office

Tools

Salesforce

Microsoft Business Central

Job description

About Company:
Our Client is a 100% subsidiary company of a Japanese information and Communications Company. They are one-stop service provider of all communication services . Their Singapore office is the regional HQ, providing comprehensive global and local communication services to companies developing their businesses in the region including Singapore, by tailoring services according to the characteristics of each region.

Job Description:
- Handling renewal sales enquiries over the hotline, email, contact new and existing customers on their renewal sales enquiries
- Generate Renewal Quotation using Excel /Business Central
- Work closely with Maintenance, Presales and Procurement Teams to ensure smooth renewal
- Create MSA for Renewal contract
- Follow up closely on renewal opportunity and close it on time
- To recommend the right solution, service plans to clients and prevent them from churning their services
- Work with internal teams to develop renewal strategies
- Source renewal quotation from respective vendors
- Upsell multiyear renewal and managed services
- Use the systems and data to produce reports when necessary
- May be required to identify and recommend improvements to renewal administration processes
- Other ad hoc duties assigned by the Manager

Job Requirements:
- At least 3 years of inside sales, client relationship management, sales experience or customer facing experience
- Preferably having commercial negotiation experience with proven record to meet or exceed revenue goals
- Preferably having forecasting experience or the ability to forecast
- Work effectively in a team environment and generate high impact results measure by renewal bookings
- Strong organizational and able to handle multitask simultaneously
- Proficiency in Microsoft Office applications
- Proficient in Salesforce and/or Microsoft Business Central
- Must be the subject matter expert concerning daily processes and procedures

Compensation:
- Work location: Tanjong Pagar
- Working hour: 8:30AM - 5:30PM
- Sales Commission
- Variable Bonus (Dec / Jun)
- Annual Leave: 12 days (add 1 day/year up to max 22 days)
- Insurance: Group hospitalization and surgical with outpatient/dental benefits, personal accident insurance coverage
- Annual Health Screening provided