Inside Sales Executive

SYNIX TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology firm in Singapore is looking for an Inside Sales Executive. The ideal candidate will have at least 2 years of experience in sales, preferably in the CCTV or security industry, and will be responsible for developing customer relationships and achieving sales targets. Proficiency in Mandarin is required to engage effectively with stakeholders. A strong emphasis on negotiation and communication skills is essential. Competitive offers and incentives await successful candidates.

Qualifications

• Min. 2 years of experience in inside sales or telesales, preferably within the CCTV, networking or security industry.
• Possess an existing database of relevant customers or channel partners within the industry in Singapore.
• Proficiency in Mandarin is required for communication with Chinese-speaking stakeholders.

Responsibilities

• Reach out to existing and new customers through various interactions to understand their needs.
• Provide expert advice on product specifications and features.
• Develop and maintain strong customer relationships.

Skills

Inside sales experience

Strong communication skills

Negotiation skills

Problem-solving abilities

Detail-oriented

Customer relationship management

Job description

Job Responsibilities:

• Proactively reach out to existing and new customers through phone, email and in-person interactions to understand their needs, while also managing inbound sales inquiries and following up on leads to drive conversions
• Provide expert advice on product specifications, features, and benefits to assist customers in making informed purchasing decisions
• Develop and maintain strong customer relationships through consistent follow-up and excellent customer service
• Maintain up-to-date knowledge of industry trends, product offerings, and competitor activities
• Prepare, present, and deliver sales presentations, proposals, and quotations to showcase the product range and its features to customers
• Collaborate with technical teams to ensure seamless delivery and provide excellent pre- and post-sales customer support, including follow-up assistance to ensure a positive customer experience
• Collaborate with the marketing team to drive lead generation, develop effective sales strategies and implement promotional materials and campaigns
• Maintain accurate records of sales activities, customer interactions and feedback in the CRM system
• Achieve individual and team sales targets, consistently meeting or exceeding sales target set by the management to contribute to the overall growth of the business

Working Qualifications:

• Min. 2 years of experience in inside sales or telesales, preferably within the CCTV, networking or security industry
• Possess an existing database of relevant customers, SIs (System Integrators) or channel partners within the CCTV, networking or security industry in Singapore
• Strong communication and interpersonal skills to build rapport with customers with excellent negotiation and problem-solving abilities
• Demonstrated negotiation and problem-solving abilities to support the sales process and overcome objections
• Ability to understand and explain product specifications and technical features in a clear and customer-friendly manner
• Highly detail-oriented and self-motivated, with a results-driven attitude and the ability to work independently as well as collaboratively within a sales team
• Proficiency in Mandarin is required to effectively communicate with Chinese-speaking stakeholders, clients, and counterparts for business or project-related matters