Inside Sales Engineer - APAC

Nozomi Networks; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

Nozomi Networks is seeking an Inside Sales Engineer to join their innovative sales team. In this role, you will provide essential technical support to customers and partners during the sales process, ensuring successful engagement and satisfaction. Ideal candidates will possess a strong technical background and excellent communication skills, along with a dedication to customer service. This position offers a unique opportunity to contribute to a growing team and drive the future of cybersecurity.

Benefits

Work-Life Balance

Flexible Time-Off

Qualifications

• Strong technical aptitude in network technologies and information security.
• Exceptional written and verbal communication skills.
• Commitment to providing excellent customer support.

Responsibilities

• Provide technical support during presales and sales processes.
• Assist with technical requests and RFP responses.
• Collaborate with teams to ensure seamless customer experience.

Skills

Fluency in English

Technical aptitude

Excellent communication

Analytical skills

Problem-solving abilities

Customer-focused approach

Education

Bachelor's Degree in Engineering, Computer Science, or related field

Job description

Now is an exciting time to join Nozomi Networks as we shape the future of OT and IoT cybersecurity.

We protect major organizations and critical infrastructure across more than 68 countries. Our AI-driven cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government agencies in energy, manufacturing, transportation, resources, and critical infrastructure sectors.

As we grow our product range and global footprint, our Sales team is hiring an Inside Sales Engineer to support both internal and external sales efforts. This role provides presales support during early opportunity stages, acts as a technical hotline for partners, and assists with customer inquiries during the RFP process. This is a unique opportunity to help develop a new function at Nozomi Networks. As a founding team member, you will report to the VP of Worldwide Sales Engineering and play a key role in establishing the team’s foundation and future growth. If you have an entrepreneurial mindset, enjoy exploring new challenges, and are eager to learn, this role is for you.

If this sounds appealing, keep reading—you might be the next "Nozomier"!

In this role, you will:

• Provide technical support to customers and partners during presales and sales processes.
• Serve as a technical hotline, assisting with technical requests and presales support from our elite partners.
• Support the Sales and Inside Sales teams by drafting and reviewing RFP responses, ensuring technical accuracy and compliance.
• Develop deep knowledge of our products and services to communicate solutions effectively.
• Engage with customers and partners to understand their technical needs and offer appropriate solutions.
• Collaborate with cross-functional teams to ensure a seamless customer experience.

To succeed in this role, you should have:

• Fluency in English
• A strong technical aptitude, particularly in network technologies and information security
• Excellent written and verbal communication and presentation skills
• Good analytical and problem-solving abilities
• A customer-focused approach and commitment to exceptional support
• A Bachelor's Degree (or equivalent) in Engineering, Computer Science, or a related field
• A strong work ethic

About us:

Nozomi Networks leads in OT and IoT cybersecurity, protecting critical infrastructure, industrial, and government organizations worldwide from cyber threats. We provide unmatched network visibility, threat detection, and operational insights. We are committed to innovation and hire top talent to ensure our customers benefit from rapid product enhancements, exceptional engineering support, and quick deployment across regions. If you thrive on challenges and value integrity and customer success, join us in building the future of OT and IoT cybersecurity.

Diversity, Inclusion, and Belonging are core to our values. We believe that diverse perspectives enhance our knowledge, growth, and innovation. What makes us unique is also what makes us strong.

Our benefits are tailored to your country, including options like:

• Work-Life Balance
• Flexible Time-Off

Important information:

Successful candidates will undergo background checks.

Be cautious of unsolicited messages, fake emails, requests for money, and unclear job ads. Report suspicious activity. Our official job postings are on the Nozomi Networks careers page. For inquiries, apply through our website.

For privacy details, please see our Privacy Policy and contact us for any questions about your data rights.

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