Inside Sales

ARAMEX INTERNATIONAL LOGISTICS PRIVATE LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading global provider of logistics services, ARAMEX INTERNATIONAL LOGISTICS PRIVATE LTD. is expanding its Singapore operations. They are seeking an Inside Sales professional to enhance customer engagement, drive revenue through telesales, and build strong customer relationships. This role requires excellent communication skills, a results-oriented mindset, and adaptability in a dynamic environment.

Qualifications

• Proven experience in telesales or inside sales, preferably in logistics.
• Customer-centric approach with excellent communication skills.
• Results-oriented and resilient in a fast-paced environment.

Responsibilities

• Provide excellent customer service to prospects and existing customers.
• Generate revenue through outbound calling and lead generation.
• Meet or exceed monthly sales targets set by the sales manager.

Skills

Communication

Sales Acumen

Customer Service

Time Management

Adaptability

Job description

Aramex has successfully introduced market-leading express delivery and logistics services to emerging economies. As a leading global provider of comprehensive logistics and transportation solutions, our breadth of services includes express courier delivery, freight forwarding, logistics, supply chain management, e-commerce, and record management services.

Aramex Singapore is expanding and we are seeking Inside Sales to join our Singapore team and will be reporting to the Head of Sales.

Job Responsibilities:

• Provide excellent customer service to prospects and existing customers, establishing rapport and building trust.
• Generate revenue channels from Cross Selling and Upselling streams through outbound cold calling and other lead generation techniques.
• Contact potential customers to present our products/services and explain their benefits and features.
• Promote cost-effective service channels and increase the use of automation to streamline processes.
• Engage with prospects to understand their needs, answer questions, and address any concerns they may have.
• Drive the use of e-Tools across all customers to enhance efficiency and convenience.
• Follow up on leads and inquiries in a timely manner to nurture relationships and close sales opportunities.
• Meet or exceed monthly sales targets and quotas set by the sales manager.
• Collaborate with the sales team to share insights, best practices, and feedback for continuous improvement of sales strategies and processes.

Job Requirements:

• Proven experience in telesales or inside sales, preferably in the logistics or transportation industry.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Strong sales acumen and the ability to persuade and influence potential customers.
• Ability to work independently and effectively manage time and priorities.
• Results-oriented mindset with a drive to achieve and exceed sales targets.
• Adaptability and resilience in a fast-paced, dynamic environment.