Infrastructure / Storage Engineer

A-IT Software Services Pte Ltd; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Storage Administrator to join their team. In this role, you will be responsible for the administration and support of SAN/NAS systems, ensuring optimal performance and compliance with industry standards. You will collaborate with various teams to resolve issues and implement improvements, while also participating in audits to maintain compliance. This position offers the opportunity to work with cutting-edge technologies and contribute to a dynamic environment focused on continuous improvement and operational excellence. If you have a passion for technology and a commitment to quality, this is the perfect opportunity for you.

Qualifications

• 2-3 years of experience in enterprise storage support required.
• Familiarity with SAN/NAS technologies and Brocade SAN switches essential.

Responsibilities

• Perform configuration, monitoring, and troubleshooting of SAN/NAS systems.
• Support patching, break-fix, and disaster recovery operations.

Skills

Enterprise Storage Support

SAN/NAS Technologies

Brocade SAN Switches

Windows

Linux

VMware

Networking Principles

Information Security Principles

Tools

Huawei Storage

Dell Storage

Hitachi Storage

NetApp Storage

Job description

Key Responsibilities

1. Storage Administration & Support
   • Perform on-boarding, configuration, monitoring, and troubleshooting of SAN/NAS systems.
   • Assist in firmware and software upgrades to maintain system supportability.
   • Implement storage changes in compliance with standard processes and guidelines.
   • On-site Data Center support for system maintenance and break-fix tasks.
   • Support patching, break-fix and disaster recovery operations.
   • Conduct performance tuning and capacity planning to optimize storage utilization.
2. SAN Fabric & Connectivity
   • Assist in the configuration and management of Brocade SAN switches.
   • Monitor SAN fabric health, troubleshoot connectivity issues, and escalate as needed.
3. Incident & Problem Management
   • Attend to incident/issue calls and provide prompt updates to management.
   • Troubleshoot storage-related issues and support system recovery efforts.
   • Escalate major incidents and work with senior engineers to resolve complex problems.
   • Perform root cause analysis and implement preventive measures.
4. Compliance & Process Adherence
   • Maintain accurate storage asset inventory and documentation.
   • Follow security policies and access control guidelines.
   • Ensure full compliance with bank regulations, risk management frameworks, and audit requirements.
   • Participate in internal and external audits, addressing compliance gaps where necessary.
5. Collaboration & Continuous Improvement
   • Work with application, infrastructure, and operations teams on storage-related tasks.
   • Learn and apply new technologies to improve efficiency, automation, and supportability.

Key Requirements

1. Technical Skills
   • 2–3 years of experience in enterprise storage support.
   • Experience with at least two of the following storage platforms: Huawei, Dell, Hitachi (HDS), or NetApp.
   • Basic knowledge of SAN/NAS technologies, including volume management, snapshots, replication (HyperMetro, SRDF, GAD, Local replication, Snapmirror), multipathing software, and storage monitoring tools.
   • Familiarity with Brocade SAN switches (zoning, fabric monitoring, troubleshooting).
   • Basic understanding of Windows, Linux, and VMware environments.
   • Knowledge of networking and information security principles.
2. Other Requirements
   • Need to work on a shift basis.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i’s PDPA.