Infrastructure Engineer

GENESIS NETWORKS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT Service Provider in Singapore seeks an Infrastructure Engineer to design, implement, and manage IT infrastructure solutions. This role involves ensuring seamless operation of systems through strong knowledge in network security, virtualization, and effective communication with clients. Ideal candidates should possess a Bachelor's degree in IT and relevant certifications, with a minimum of 1 year of experience.

Qualifications

• Minimum 1 year of experience required.
• Professional qualifications in relevant IT fields preferred.
• Strong knowledge of enterprise backup solutions is essential.

Responsibilities

• Design, build, deploy, and maintain IT infrastructure using the latest technology.
• Monitor and troubleshoot system-related issues.
• Collaborate with teams to ensure systems function seamlessly.

Skills

Troubleshooting

Active Directory

VMware

IT infrastructure

Windows Server

Networking

Operating Systems

Disaster Recovery

Storage Area Networks

Education

Bachelor's degree in Computer Science or Information Technology

Tools

MCSA Windows Server 2012 / 2016

MCSE Productivity Exchange 2016

MCSA Office 365

CCNA Routing and Switching

CCNA Security

VCP in Data Centre Virtualization

Job description

BETA You can view this job in

GENESIS NETWORKS PTE LTD

Infrastructure Engineer

MCF-2025-0442460

2 KAKI BUKIT AVENUE 1 417938

Permanent, Full Time

Professional

1 year exp

Information Technology

$3,800 to $4,500 Monthly 6 applications Posted 07 May 2025 Closing on 06 Jun 2025

An Infrastructure Engineer (IE) is responsible for designing, building, deploying, and maintaining the IT infrastructure using the latest technology for our Customers as well as internal in house systems. An Infrastructure Engineer requires all the IT systems that support businesses of any size to function efficiently. Infrastructure here includes Internet connectivity, security, cabling, servers and networking, virtualization platforms, storage area networks and any infrastructure related technologies.

With the expertise, Infrastructure Engineers ensure all of the systems within an organization function seamlessly. They work on site or remotely by evaluating all the systems within an infrastructure. Engineers may also be required to interact with all vendors on behalf of the customers or company concerning the infrastructure.

Infrastructure Engineer should be knowledgeable about network and security concepts, SAN technology and storage, and tuning techniques and system performance configuration and they should have exposure to networking in Windows server and Linux, TCP/IP environment, virtualization technologies, and OS performance monitoring.

Infrastructure Engineer needs good communication skills and must be able to work collaboratively with clients and other technical colleagues. Individuals work across all functional areas of the Company and use a strong customer service orientation to ensure that all service requests and incidents are resolved in a professional manner. They share their expertise and provide individual training and support to their technical colleagues within TSG. Infrastructure Engineer works with other technical staff and vendors to provide IT services to all our customers.

Your job duties will include but not limited to:

· performing installation, configuration, administration, migration, maintenance, tuning, troubleshooting, patching and upgrading of the IT infrastructure;

· managing technical deliverables of any projects and determine deployment strategy with the Project Managers;

· assisting Project Manager to create project plans, project roles and responsibilities, tracking and reporting project status. Communicating delays and issues;

· producing, delivering, and maintaining appropriate documentation for systems in accordance with document control standards and procedures;

· attending to pre-sales call to conduct scooping and customer site evaluation, if any;

· assisting sales in proposal preparation and technical write-out including drawing, if any;

· researching for solution and proposed appropriate solution to enhance / resolve customer’s pain points;

· ensuring customer’s satisfaction is highest at all time

· monitoring and performing capacity and feasibility studies and resolve system related issues.

· providing assistance for the reduction in volume and mean time to recover incidents in your business unit by providing high-level, independent trouble shooting on technical issues;

· providing assistance to Technical Recovery plans, and taking part in technical recovery for major incidents within your defined area;

· working and cooperating with internal and external groups when required in order to fully support environments and maintain service;

· adhering and contributing to the definition and implementation of operating procedures and operability on new and existing systems, ensuring adherence to defined operations standards;

· adhering to change management procedures in defining, planning and implementing change in such a way that ensures appropriate coordination with other teams, minimizing service disruption, and ensuring adherence to Service Level Agreements;

· collaborating with business, third party vendors, developers, application support and technical operations groups to determine appropriate hardware/software needed and to resolve any issues impacting the application processes;

· staying abreast of recent developments in related technical community, including new technology and business news that may impact vendors’ ability to provide service;

· seeking out all information and to fully understand all aspects of each device’s technology configuration and all uses;

· approving engineering tools available to implement conforming changes;

· packaging, company approved hardened versions of targeted operating systems;

· ensuring stack of agents for management systems are properly installed and connected; and

· maintaining patch levels in accordance with change management and security standards.

· Any other tasks assigned by the respective Team Managers and Directors

Requirements

• Minumum 1 year's experience
• Bachelor's degree in a Computer Science or Information Technology field
• Professional qualifications such as MCSA Windows Server 2012 / 2016; or MCSE Productivity Exchange 2016; or MCSA Office 365
• Additional qualifications such as CCNA Routing and Switching, ; and/or CCNA Security; VCP in Data Centre Virtualization will be an added advantage
• Must have strong knowledge of enterprise backup solution such as Symantec, CommVault etc.

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About the Company

Founded in the year 2001 and staff strength of 60 people, is a leading IT Service Provider in the Information and Communications Technology (ICT) sector. We are dedicated to building and managing infocomm network infrastructure, implementing business solutions and delivering high value professional services for corporate organizations. This is done so that our customers have an integrated and trusted platform to conduct their businesses.

Key Competencies and Business Focus

Genesis is a unique breed of the fast emerging ICT player to provide end-to-end consulting and implementation services to corporate customers. The 5 main areas of focus and specialization are:

• IT Disaster Recovery and Business Continuity Planning
• Managed Services (End-to-end solutions focusing on Enterprise Storage, Security and Infrastructure)
• IT Manpower Outsourcing
• Web Applications (Focusing on Fast Enterprise Search)
• Security Audit and Consulting

We provide coverage in Asia Pacific. Our key market segments are enterprise corporations and MNCs in this region. We also facilitate companies who wish to set up branch offices overseas, in their IT infrastructure needs and requirements.

We are looking for dedicated personnels to join our Team.

The more skills you have, the better your job match.

Add these skills if you have them

Troubleshooting

Active Directory

VMware

IT infrastructure

Windows Server

Networking

Operating Systems

Disaster Recovery

Storage Area Networks

About the Company

Founded in the year 2001 and staff strength of 60 people, is a leading IT Service Provider in the Information and Communications Technology (ICT) sector. We are dedicated to building and managing infocomm network infrastructure, implementing business solutions and delivering high value professional services for corporate organizations. This is done so that our customers have an integrated and trusted platform to conduct their businesses.

Key Competencies and Business Focus

Genesis is a unique breed of the fast emerging ICT player to provide end-to-end consulting and implementation services to corporate customers. The 5 main areas of focus and specialization are:

• IT Disaster Recovery and Business Continuity Planning
• Managed Services (End-to-end solutions focusing on Enterprise Storage, Security and Infrastructure)
• IT Manpower Outsourcing
• Web Applications (Focusing on Fast Enterprise Search)
• Security Audit and Consulting

We provide coverage in Asia Pacific. Our key market segments are enterprise corporations and MNCs in this region. We also facilitate companies who wish to set up branch offices overseas, in their IT infrastructure needs and requirements.

We are looking for dedicated personnels to join our Team.

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