Infrastructure Delivery Lead (Cloud, Network & Systems)

ACCLIVIS TECHNOLOGIES AND SOLUTIONS PTE. LTD.; Serangoon Garden Circus; On-site; SGD 100,000 - 140,000; Full time

Job summary

A tech solutions company in Singapore is seeking an Infrastructure Delivery Lead to manage a diverse team of 10–15 engineers across various infrastructure domains. You will drive project implementations and operational support, ensuring that services are reliable and secure, while leading upgrades of core infrastructure platforms. The ideal candidate has over 8 years of experience in infrastructure operations and a Bachelor's degree in Computer Science or a related field, with relevant certifications in cloud services.

Qualifications

• 8+ years in infrastructure operations with 2–3 years in a lead or managerial role.
• Relevant certifications in infrastructure (e.g., Azure/AWS, VMware, Red Hat, IBM, Cisco).
• Proven delivery of infrastructure projects (on-prem & cloud).
• Hands-on experience in at least one core pillar (compute, network, DB, monitoring).

Responsibilities

• Lead infrastructure solution design and delivery for new deployments.
• Manage daily infrastructure operations and ensure SLA/KPI compliance.
• Drive standardization, automation, and observability practices.
• Provide coaching, task delegation, performance reviews, and development planning.

Skills

Infrastructure operations

Project management

Team leadership

Collaboration

Standardization practices

Education

Bachelor's degree in Computer Science, Information Technology, or equivalent

Tools

Windows Server

RHEL

AWS

Azure

VMware

ServiceNow

PowerShell

Job description

Role Overview

We are hiring a hands-on Infrastructure Delivery Lead to manage a team of 10–15 engineers across our infrastructure domains:

• Cloud & Compute
• Network & Connectivity
• Database & Middleware
• Monitoring & Capacity

This role oversees both project implementations and ongoing operational support, driving availability, scalability, and compliance. You will work closely with cross-functional teams including Workplace Delivery, Security Delivery, and Service Delivery Managers to ensure infrastructure services are reliable, secure, and aligned with business needs.

You will also be responsible for leading upgrades of core infrastructure platforms (e.g., VMware, backup systems, monitoring tools), ensuring that all lifecycle changes are performed securely and with proper change control.

Key Responsibility

Project & Solution Delivery

• Lead infrastructure solution design and delivery for new deployments and service onboarding.
• Ensure readiness for cutover, DR, backup, patching, and operational monitoring.
• Collaborate with architects and project managers on infrastructure planning and timelines.

Infrastructure Operations

• Manage daily infrastructure operations and ensure SLA/KPI compliance across pillars.
• Lead incident resolution, RCA analysis, and post-incident improvement actions.
• Drive standardization, automation, and observability practices.

Team Leadership

• Manage a team of 10–15 engineers across compute, cloud, network, database, and monitoring.
• Provide coaching, task delegation, performance reviews, and development planning.
• Foster a lean, collaborative, and proactive engineering culture.

Cross-Functional Collaboration

Partner with:

• Workplace Delivery (endpoint readiness, support)
• Security Delivery (patching, backup, policy enforcement)
• Service Delivery Managers (SLAs, escalations, client transitions)
• Reporting & Tooling Teams (dashboards, telemetry, automation)

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or equivalent.
• Relevant certifications in infrastructure (e.g., Azure/AWS, VMware, Red Hat, IBM, Cisco).

Experience

• 8+ years in infrastructure operations with 2–3 years in a lead or managerial role
• Proven delivery of infrastructure projects (on-prem & cloud)
• Hands-on experience in at least one core pillar (compute, network, DB, monitoring).

Tools & Technologies

• OS & Virtualization: Windows Server, RHEL, IBM AIX, VMware
• Cloud: AWS, Azure
• Database: MS SQL, IBM DB2
• Middleware: IBM WebSphere
• Tooling: ServiceNow, Veeam, Zerto, Prometheus, PowerShell, Ansible