Information Technology Specialist

T-SYSTEMS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading global IT services provider seeks a Local IT Manager in Singapore. You will oversee implementations of IT practices and manage daily operations for various IT systems. The ideal candidate has a strong background in IT infrastructure and excellent project management skills, with an ambition to lead locally.

Qualifications

• 8-10 years of related experience; at least 4 years in IT.
• Experienced in designing and implementing IT processes.
• Trustful and reliable manager with ambition to lead.

Responsibilities

• Local implementation of global TDU practices and policies.
• Manage daily operations for local IT systems like servers and network infrastructure.
• Coordinate local IT resources for enhancements and troubleshooting.

Skills

Project Management

IT Infrastructure

Server Systems

Communication

Team Leadership

Problem Solving

Education

Bachelor’s or Master’s Degree in Computer Sciences or Engineering

Job description

About T-Systems:

With around 28,000 employees worldwide and annual revenues of EUR 4.0 billion (2021), T-Systems is one of the leading providers of digital services. The Deutsche Telekom subsidiary is headquartered in Germany and has a presence in Europe as well as in selected core markets and strategic production locations. T-Systems can provide a global production and supply chain to companies operating worldwide.

T-Systems offers integrated end-to-end IT solutions, driving the digital transformation of companies in all industries and the public sector. Focus industries include automotive, manufacturing, logistics and transportation, as well as healthcare and the public sector. T-Systems develops vertical, company-specific software solutions for these sectors.

Core Responsibilities

• Local implementation and execution of global TDU practices and policies.
• Locally supports the implementation of measures, planned through TDU tribes, to support the global TDU roadmap activities
• In line with respective TDU Location IT tribes, coordinates local TDU Location IT resources (including external providers and vendors) to implement local IT enhancements & new requirements, troubleshoot & resolve issues pertaining to their products & services.
• Oversees and supports that the respective entity follows defined TDU functional standards and governance, i.e. serves as local member of global tribes & squads and provides local support on issues related to infrastructure, network, server systems, workplace clients, applications, license management, etc.
• Manage daily operations & support for local IT systems, including but not limited to workplace clients, printers, servers, network infrastructure & IP voice solutions, in line with global TDU operating models.
• Collects, assesses and coordinates local IT requirements/needs including specification, prioritization and processing as part of the TDU Location IT governance and acts according to relevant demand management process on infrastructure, network, server systems, workplace clients, applications, license management, etc.
• Is accountable for the coordination of assessment of IT landscape and infrastructure for harmonization purposes which includes retirement of local solutions that are replaced by central solutions.
• Manage & resolve technical issues faced by users, in particular, customer-facing users (typically Sales & Delivery units, including TS Indonesia & DTGBSSG).

Requirements

• Possess bachelor’s degree in computer sciences or engineering and / or master’s degree in computer sciences or engineering (top rated universities).
• Possess a minimum of 8 – 10 years of related experience, thereof at least 4 years in the IT sector.
• Experienced field service engineer and working in complex organizational structures.
• Excellent knowledge in IT/(TC) Infrastructure, server systems, licence management, and new IT trends such as data management and AI.
• Experienced in designing and implementing IT processes.
• Strong project management skills and hands-on mentality.
• Strong communication skills.
• Team player & first leadership skills.
• Driven by passion to go for the extra mile.
• Trustful, loyal and reliable manager with ambition to become a local TDU leader.