Information Technology - Lead Systems Engineer (IT Network Communications)

Singapore Airlines; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Singapore Airlines is seeking a highly skilled Network and Communication Operations Engineer to oversee design, implementation and management of the group network, ensuring maximum availability and reliability to support business objectives.

The role requires 6-10 years in multi-vendor network operations, expertise in SD-WAN, Wireless, Voice/Collaboration, LAN, NAC, and automation (Ansible or Python), plus cloud knowledge and strong service delivery.

Qualifications

• Degree with 6–10 years of network operations experience in a multi-vendor environment.
• Certifications in Networking (Cisco/Aruba/Versa) are preferred.
• Strong planning, design and implementation skills for complex network infra.

Responsibilities

• Oversee design, implementation and management of the network operations.
• Lead large-scale network operations and cross-functional service delivery meetings.
• Coordinate incident resolution across multiple vendors and internal teams.
• Drive automation and network modernization including SD-WAN and cloud integrations.
• Ensure IT services comply with architecture standards and deliver on time.

Skills

SD-WAN

Wireless Networks

Voice & Collaboration

LAN

NAC

Automation (Ansible/Python)

Cloud Technologies

Multi-vendor Management

Education

Bachelor's degree in Networking/Computing

Tools

Cisco

Aruba

Versa

Job description

We are seeking a highly skilled and experienced Network and Communication Operations Engineer to join our team and provide oversight for the design, implementation, and management of SIA Group's Network operations. The primary objective of this role is to ensure maximum network availability and functionality to help SIA achieve its business objectives

Responsibilities

• Continuous transformation of the network infrastructure to enhance availability and automation
• Offer network consultancy project support to ensure that IT services comply with SIA architecture and standards
• Create technical solutions for complex requirements
• Run large-scale network operations, including strong service management knowledge in a multi-vendor environment
• Have Level 2 and preferably L3 experience in various networking technologies including
  • SDWAN (Cisco Viptela, Versa, etc)
  • Wireless (Aruba)
  • Voice, Contact centre and Collaboration
  • LAN (Cisco and Aruba)
  • NAC (ISE and Clearpass)
  • Automation experience (Ansible or Python)
• Possess relevant knowledge and experience in cloud technologies
• Track, POC and plan technology refresh
• Deliver large-scale IT projects on time, within budget and of satisfactory quality
• Manage outsourced vendor(s) and internal team including various Service Delivery meetings
• Lead and coordinate incident resolution across different vendors
• Ability to work in a team with 24*7 support

Requirements

• Degree with at least 6-10 years of network experience in managing Network Operation in a multi-vendor(s) environment on at least two of the following multiple domains:
  • Security
  • Network Automation
• Relevant certifications in Networking (e.g. Cisco, Aruba, Versa) are preferred
• Understanding of SDWAN, Voice, Wireless and LAN architectures, experience in planning, design & implementation of Network infrastructure
• Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment
• Excellent communication & interpersonal skills
• Effective consulting and communication skills
• Demonstrated industry awareness