Information Technology Director |System Integrator Business

-; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A leading IT services provider in Singapore is seeking an experienced IT Director for Digital Services & Innovation. You will define strategy, drive internal tools development, and lead innovation initiatives to enhance service delivery. The ideal candidate has over 10 years of experience in IT services, particularly in managed services platforms. This role offers a competitive salary of $10k - $12k with benefits such as yearly bonuses and medical coverage.

Benefits

Yearly Bonus

Medical Benefit

Qualifications

• 10 years of progressive experience in IT services, system integration, or managed services.
• Strong expertise in managed services platforms (EUC, Cloud, Networking, Security).
• Familiarity with government procurement processes preferred.

Responsibilities

• Define and execute the DSI strategy in alignment with corporate transformation goals.
• Drive development of internal tools, bots, and automation platforms to increase efficiency.
• Lead innovation initiatives to commercialize and adopt new services.

Skills

IT services

Managed services platforms

Government procurement processes

Education

Bachelor's or Master's degree in Computer Science

Job description

Working Hours: 9am - 6pm (Mon - Fri)

Location: Bedok, Singapore

Basic Salary: $10k - $12k

Entitled to: Yearly Bonus & Medical Benefit

Role: IT Director, Digital Services & Innovation [ DSI ]

Industry: Network Integrator for More Than 40 Years

Requirements:

• Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or related field.
• 10 years of progressive experience in IT services, system integration, or managed services.
• Strong expertise in managed services platforms (EUC, Cloud, Networking, Security).
• Familiarity with government procurement processes (GovTech, IMDA) preferred.

Strategic Leadership & Service Innovation

• Define and execute the DSI strategy in alignment with corporate transformation goals.
• Drive development of internal tools, bots, and automation platforms to increase efficiency and scalability.
• Lead innovation initiatives, ensuring new services (e.g., EUCMaaS, NMaaS, IFMaaS, Cloud Admin, CyberSaaS) are commercialized and adopted.

Technical Delivery & IP Development

• Own technical delivery of managed services, projects, and service IP development.
• Oversee design, deployment, and lifecycle management of company's proprietary platforms.
• Maintain a central engineering pool to support cross-BU delivery.

Pre-Sales & Customer Engagement

• Partner with Sales & Pre-Sales teams to support GovTech tenders, enterprise bids, and solution design.
• Provide technical leadership in pre-sales presentations, bid defense, and solutioning workshops.
• Ensure seamless post-sales support and knowledge transfer.

Operational Excellence & SLA Execution

• Ensure SLA adherence across all managed services and project engagements.
• Implement robust monitoring, reporting, and chargeback models to support internal and external accountability.
• Manage resources across Power Platform, Cybersecurity, NOC, Automation, and Project Engineering functions.

People & Team Leadership

• Lead and mentor a multi-disciplinary team of engineers, developers, and analysts.
• Build innovation capacity by fostering a culture of collaboration, creativity, and technical excellence.
• Develop talent pipelines and succession planning for sustainable growth.

We are an equal opportunities employer and welcome applications from all qualified candidates.