Indoor Sales Coordinator

Who is Oglaend / Hilti?

If you’re new to our industry, you might not have heard of us. Oglaend System is part of the Hilti group, as a global and market leading solution provider of multidiscipline support systems, cable ladders, cable trays and associated services in oil & gas, shipbuilding, wind energy or renewables segments with the most cost efficient and durable supports solutions across disciplines for our customers.

Hilti has a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and first-rate service. With 30,000 people in more than 120 countries, we’re a great place for you to show us your worth as you learn, grow and carve-out your career. We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team.

What does the role involve?

We are looking for an indoor sales coordinator to join our Indoor Sales Team to support regional South East Asia business growth. As an indoor sales coordinator, you will work closely with our sales & project team to maximize our customer satisfaction. Our people come from different backgrounds with a shared dedication to high performance and consistent results. The Indoor Sales Team will engage in supporting the sales & project team to coordinate proposal & qualification activities, lead development, support account management activities and process & fulfill complex orders.

Job Description

1) Bid & Proposal:

• Collaborate with the sales/project team to analyze customer Requests for Quotation (RFQs) and identify relevant Oglaend article numbers.
• Research and provide accurate product costings.
• Obtain up-to-date delivery lead times from factories and suppliers.
• Prepare comprehensive quotations for customer approval.

2) Material Planning:

• Manage and place distribution and purchase orders with precision.
• Proactively monitor the progress of all distribution and purchase orders.
• Communicate order status updates effectively to sales, project management, and logistics teams.
• Initiate and manage incoming deliveries from factories and suppliers.

3) Customer Service:

• Meticulously verify customer purchase orders against submitted quotations.
• Process customer orders efficiently within the M3 system.
• Generate accurate picking lists to ensure proper order fulfillment.
• Prepare essential shipping documents for customers, including delivery notes, commercial invoices, and packing summaries (as applicable).
• Establish clear communication with customers to confirm delivery dates.
• Liaise with the logistics team to arrange deliveries upon confirmed dates.
• Deliver timely and accurate monthly delivery forecasts to support financial planning and analysis activities.

What do we offer?

We’ll give you everything you need to excel in your role, including onboarding & ongoing training and lots of responsibilities from the start. You work in a team with a positive attitude and receive maximum support. In return for your exceptional performance and consistent results, you’ll receive one-to-one career mentoring, as well as exciting opportunities to move around the business.

Your responsibilities will be great and your contribution will be instrumental to the success of the business. With them, we’ll give you the autonomy to do what is necessary to deliver outstanding results and develop the team. Go beyond our expectations and we’ll reward you with unrivalled opportunities for personal development and career progression as soon as you’re ready for the next challenge.

Why should you apply?

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you’ve never worked in oil & gas and construction industries, that’s fine with us. Success at Hilti & Oglaend is down to teamwork and ability, regardless of your background.

What you need is:

• Diploma or Degree in any discipline.
• Strong customer orientation and problem-solving and can-do attitude.
• Excellent communicator & comfortable to work with others, be part of the team to implement the change.
• Self-motivated, highly energetic and willing to explore self-potential in different areas.
• Proven experience working in a multi-culture environment, ability to work with stakeholders from different backgrounds.
• High ambition to develop your long-term career at Hilti.
• Proficiency in Excel, including advanced functions, formulas, and data manipulation techniques.
• Knowledge of ERP (Movex M3), Marco, VBA, and Power BI for purposes of automation, reporting, and data visualization is advantageous.

By submitting your resume, you confirm and agree that Oglaend System Singapore and its related companies worldwide (collectively, “Hilti Group”) may collect, use and disclose your data for their recruitment purposes. This may include selecting, evaluating and recruiting candidates for roles or positions that differ from the above job description, but for which we believe that you may be interested in or appropriate for.

We look forward to receiving your application and regret that only shortlisted candidates will be notified.