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A leading company in the land equipment industry is seeking a detail-oriented Customer Support Coordinator. This role involves managing customer inquiries, processing orders, and maintaining strong relationships with clients and suppliers. The ideal candidate will have at least 2-3 years of experience, proficiency in Microsoft Office, and excellent communication skills in English and Mandarin.
Responsibilities:
Coordinate and follow up on Customer's Inquiries, Quotations, Purchase orders & Collection of payments
Handle the processing of all orders/ deliveries with accuracy and timeliness
To provide good support and customer service to existing & new customers
Maintain the relationship of supplier and existing customers
Assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation
Requirements :
At least 2-3 year(s) of working experience in the related field
Candidate must possess min ‘O’ / 'N' level
Required skill(s): MS Office, MS word , MS Excel
Well-organized and responsible with an aptitude in problem-solving
Handle correspondence / billing with customers
Excellent verbal and written communication skills
Able to multitask and work independently
Bilingual English and Mandarin (In ordertocoordinate and follow up on Chinese speaking customer's inquiries, quotations, purchase orders & collection of payments)
Working :5 day work week
Interested applicants are invited to apply online with a comprehensive resume, via the button ofApply Now
We regret that only shortlisted candidates will be notified. Thank you for applying