Indoor Account Executive

DHL Express (Singapore) Pte. Ltd; Singapore; On-site; SGD 48,000 - 60,000; Full time

Job summary

DHL Express (Singapore) Pte. Ltd recherche un Sales Executive dynamique pour gérer la croissance des revenus en développant des relations solides avec les clients. Le candidat idéal aura 3 ans d'expérience en vente, de préférence en B2B, et des compétences en communication remarquables. Ce rôle stratégique vise à maximiser le potentiel de chaque compte tout en assurant une satisfaction client optimale.

Qualifications

• Minimum de 3 ans d'expérience en vente, de préférence en environnement B2B.
• Excellentes compétences en communication verbale et écrite.
• Capacité à travailler sous pression et respecter des délais serrés.

Responsibilities

• Gérer la croissance des revenus et des expéditions via des techniques de vente.
• Développer un plan de vente pour acquérir de nouveaux clients.
• Renforcer la connaissance des services DHL pour maximiser les contributions.

Skills

Sales Experience

Communication Skills

Proactive Attitude

Multitasking

IT Savvy

Education

Diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

Job Duties:

• Manage revenue and shipment growth through up-selling and cross-selling tactics to exceed assigned targets.

• Develop personal sales plan to achieve business growth through new business acquisition and growing share of wallet within the existing client base.

• Combine sales skills with DHL products and services knowledge and convert the maximum possible prospect leads into active customers.

• Continually strengthen knowledge on DHL's services and general commercial awareness in order to provide the best possible standard of customer service and maximize your contribution to the sales function.

• Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rat e and minimizing opportunities for competitors to gain business.

• Ensure all customer agreements are cost sensitive and adhere to regional standards on profit margins/ minimum pricing tariff, to govern business interest.

• Ensure that all sales activities via calls and customer information is maintained accurately in the customer database.

• Ensure that all customer issues relating to customer service, service recovery and credit control are co-coordinated and managed through the relevant DHL departments.

Job Requirements:

• Minimum of 3 years of sales experience preferably.

• Preferably with prior sales experience in a B2B environment.

• Sales and results-oriented, proactive and possess a positive work attitude.

• Ability to multitask and work under pressure and tight deadlines.

• Possess good spoken and written communication skills.

• Proficient in Microsoft Excel, Word and IT Savvy.

• Educational Qualifications: Diploma or equivalent preferably.