Income Auditor - DoubleTree by Hilton Singapore Robertson Quay

ARAVEST SG MARLIN PM PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Hilton Singapore is seeking an Income Auditor to safeguard the hotel’s financial performance by auditing daily revenue, reconciling cash, and ensuring accurate posting across departments. The role requires meticulous attention to detail, strict adherence to policies, and teamwork with the Finance and Front Office teams.

You will review daily transactions, reconcile revenue, and ensure correct audit procedures are followed, contributing to accurate financial reporting and exceptional guest

Qualifications

• University degree in Commerce, Accounting or related field.
• Minimum 1 year as Income Auditor Supervisor in hospitality.
• Knowledge of F&B cashiering.

Responsibilities

• Audit the daily revenue figures and the General Cashier's Report.
• Ensure daily and monthly revenue and settlement reconciliation is performed on time.
• Review entertainment vouchers and officer checks for proper authorization.
• Verify room rate changes and room status discrepancies are properly authorized.
• Input data into the general ledger and maintain up-to-date files.
• Follow Hilton policies and procedures and safeguard financial performance.

Education

University Degree in Commerce or Accounting

Hospitality accounting experience 1+ year

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As an Income Auditor, you'll play a vital role in ensuring the accuracy and integrity of the hotel's daily financial operations. You'll verify that all revenue generated across hotel departments has been accurately recorded, posted to guest accounts, and accounted for in accordance with Hilton's policies and procedures. By reviewing daily transactions, reconciling revenue, identifying discrepancies, and ensuring the correct audit processes are followed, you'll help safeguard the hotel's financial performance and support accurate reporting. Through your keen attention to detail and commitment to accuracy, you'll contribute to the smooth operation and financial success of the hotel while supporting exceptional guest experiences.

Job Description & Requirements

As an Income Auditor, you will be responsible for performing the following tasks to the highest standards:

• Audit the daily revenue figures, supporting reports and vouchers as well as audit the daily General Cashier's Report.
• Ensure that Daily and Monthly Revenue and Settlement Reconciliation is prepared on a timely basis and all revenue is captured and reported.
• Ensure all gifts or entertainment voucher are controlled as per the policy.
• Review all entertainment dockets and officers' checks, ensuring that all are authorized and signed with the appropriate level of detail.
• Check that complimentary rooms have been appropriately authorized.
• Audit the telephone and internet interface reports to ensure all the respective revenue has been posted.
• Ensure the relevant Front Office and Outlet reports are printed, audited and filed in chronological order.
• Verify transactions posted in the daily report, including but not limited to credit cards, city ledger, crew allowances, paid outs, allowances and rebates, miscellaneous charges, voiding, car park revenues, and room safe keys.
• Prepare rebate and allowance summary and rebate journal.
• Reconcile credit card charges between electronic credit card machine and point of sale system on a daily basis.
• Prepare daily revenue report for the Director of Finance / Financial Controller.
• Ensure that all concessionaires' revenue are reconciled and recorded accurately.
• Check the Room Rate Discrepancy Report to ensure that all rate changes, upgrades, etc. have been properly authorized.
• Ensure that the Room Status Discrepancy Report is printed twice daily, and any exceptions noted are reported.
• Record cashier overs / under in the relevant reports and followed up with the Outlet Managers or Front Office Manager.
• Follow up on any discrepancies, incomplete work or missing information with the relevant departments.
• Ensure all paid out vouchers have proper authorization, signatures and backup.
• Follow up with Revenue / Reservation team to ensure that no-shows are reviewed, and charges made accordingly.
• Audit the daily food and beverage report, verifying the cashier's remittance to the General Cashier's Report.
• Ensure that all restaurant and bar checks are properly accounted for and banquets and functions revenues are entered.
• To be fully conversant with the hotel Manual Contingency Plan in case of computer system failure and ensure that all manual procedures are followed and adhered to.
• Ensure the accurate and timely input of data to the general ledger system.
• Maintain adequate and up to date files.
• Conduct monthly house float and petty cash count and safety deposit boxes audit.
• Check and ensure that room variance reports are properly kept and interpreted, reporting any unreasonable variance promptly.
• Handle all requests and inquiries in a timely and efficient manner.
• Flexible in relation to working hours, especially at month end.
• Perform any additional tasks assigned to ensure that the department functions smoothly.
• Minimize the risks of accidents and workers compensation costs by ensuring the correct work practices are used and that the area is safe from hazards.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• University Degree, preferably in Commerce, Accounting & Management or any other Accounting qualification.
• Previous experience in a managerial operational accounting role.
• At least 1 year of working experience as Income Auditor Supervisor in the hospitality industry.
• Knowledge of F&B cashierin